The New Era of Voice in Digital Customer Service

| August 27, 2025

The New Era of Voice in Digital Customer Service

WhatsApp's voice revolution demands governance, GenAI and a seamless customer journey. In this video, we explore how to transform this channel into the most human and efficient one in the financial sector.

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The New Era of Voice in Digital Customer Service

Governance, AI and human experience in Brazilians’ favorite channel

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HCLTech Canada Industry Reception - Calgary 2025

Calgary 2025 #SuperchargingProgress

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A glimpse of our Year-End Industry Reception bringing together clients, partners, industry leaders and dignitaries to celebrate our growth across Western Canada, shared successes and strengthen our collaboration.

HCLTech Canada Industry Reception - Toronto 2025

Toronto 2025 #SuperchargingProgress

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Our year-end industry reception in Toronto, brought together clients, partners, dignitaries and industry leaders to celebrate our shared successes and strengthen our collaboration for the future.

Truist's take on designing frictionless financial experiences for the ...

Truist's take on designing frictionless financial experiences for the next generation

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In conversation with Kelly from Truist on using AI to design seamless customer experiences for the next generation.

HCLTech and Informa partnership

Client interview at AWS re:Invent

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Alex Roth, Chief Technology Officer - Product, Informa discusses Informa’s transformation journey with HCLTech

Achmea’s high five mega modernization drive

Palo Alto and HCLTech partner to improve security solutions for customers by accelerating agent solution adop...

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HCLTech supercharged Achmea’s digital transformation journey by utilizing the best of Pega and enabling faster transformation of its back end.