Omnicanalidade e empatia: pilares do novo atendimento

| 8月 21, 2025

Omnicanalidade e empatia: pilares do novo atendimento

Uso de IA no atendimento bancário para escalar a personalização, integrar canais, analisar sentimentos e manter a empatia em interações fluídas e inteligentes com o cliente.

14:36 mins

Omnicanalidade e empatia: pilares do novo atendimento

Inteligência aplicada à jornada do cliente

Assista agora

Uso de IA no atendimento bancário para escalar a personalização, integrar canais, analisar sentimentos e manter a empatia em interações fluídas e inteligentes com o cliente.

Seamless Collaboration: HCLTech and Broadcom

Built on scale, driven by trust and accountability

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Broadcom’s Alan highlights seamless teamwork with HCLTech, stressing the need for scale, talent, adaptability and accountability in Tech partnerships

HCLTech FlexSpace, advanced by AMD: Reimagining the modern workplace e...

Reimagining the modern workplace experience

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Watch how HCLTech FlexSpace, advanced by AMD, delivers protected, AI-enabled and adaptive workplace experiences with AMD Ryzen PRO and HCLTech digital workplace services.

When Innovation Crosses Borders, Control Shouldn't Have To

The Freedom to Innovate, Anchored in Strategic Control

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Data moves globally. Regulations evolve constantly. Discover how HCLTech Sovereign Cloud enables enterprises to innovate across borders while maintaining strategic control.

SIAM, Your Business Force Multiplier

Turning service complexity into business advantage

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Orchestrate complex service ecosystems, drive agility, enhance governance and unlock greater business value at scale with HCLTech SIAM.

Episode 6: The strategic role of a trusted advisor in scaling AI

Bijoy Sagar, CIDO, Bayer in discussion with Pankaj Tagra, CGO, HCLTech

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Bijoy Sagar, Chief Information and Digital Officer, Bayer and Pankaj Tagra, Chief Growth Officer, HCLTech discuss how AI can move from promise to practice with Michael Calore, WIRED.