Summit Insights: Elevating Customer Experience with GenAI-Powered Precision
From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
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Summit Insights: Elevating Customer Experience with GenAI-Powered Prec...
Adobe Summit 2025 | Expert Interview Panel
Watch video From focused customer needs to AI-enabled self-service, Shilpa Sood, Operations Director at HCLTech, highlights how GenAI is driving a new era of personalized customer experiences—helping businesses stay ahead with intelligent, scalable support solutions.
AI-native networks: How telecom is becoming the infrastructure for dis...
How telecom is becoming the infrastructure for distributed intelligence
Watch video As AI moves from centralized models to distributed intelligence, telecom networks are emerging as the critical infrastructure that connects creation, distribution and real-world application of AI
Episode 3 - Scaling enterprise AI beyond pilots
Dr. Mansoor Samavatian,Technology and Delivery Partner HCLTech with Ulf Axelsson Lejon, VP of Digital Business...
Watch video Ulf Axelsson Lejon, VP of Digital Business Transformation, Husqvarna Group and Dr. Mansoor Samavatian, Technology & Delivery Partner, HCLTech discuss enterprise AI impact with Catherine Crump, WIRED.
HCLTech ITOps Agent Deployment Tutorial
Step-by-step walkthrough to deploy the HCLTech ITOps Agent from Google Marketplace and start streamlining inci...
Watch video This tutorial walks you through deploying the HCLTech ITOps Agent via Google Marketplace. Learn how to set up the solution, enable guided incident handling and get started with faster, more efficient IT operations in just a few steps.
