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Mentors and Champions with Prashant Mascarenhas and Amanda Adams
Mentors and Champions
Hear from Prashant and Amanda discuss the importance of mentors and champions, explaining how mentors provide guidance and champions advocate for career opportunities.
現在再生中
Women in Cybersecurity with Prashant Mascarenhas and Amanda Adams
Women in Cybersecurity
Encouraging women in cybersecurity by showcasing diverse roles beyond technical expertise, while mentoring to help align passions with career paths for a fulfilling future.
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Fit-to-Standard approach for SAP S/4HANA
Fit-to-Standard approach for SAP S/4HANA
Watch our new podcast to explore the fit-to-standard approach for S/4HANA implementations, one of SAP’s methodologies for aligning business processes with best practices.
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The New Era of Voice in Digital Customer Service
Governance, AI, and Human Experience in Brazilians’ Favorite Channel
The voice revolution on WhatsApp demands governance, generative AI, and a seamless customer journey. This video explores how to transform this channel into the most human and efficient one in the financial sector.
現在再生中
A nova era da voz no atendimento digital
Governança, IA e experiência humana no canal preferido dos brasileiros
A revolução da voz no WhatsApp exige governança, IA generativa e fluidez na jornada do cliente. O vídeo explora como transformar esse canal no mais humano e eficiente do setor financeiro.
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HCLTech in Guatemala
HCLTech in Guatemala
HCLTech in Guatemala
HCLTech established its presence in Guatemala in 2019. Since then, we have expanded our footprint in the region through customer engagements, partnerships, corporate initiatives and investments. Today we employ over 17,00 employees in Guatemala City.
Accelerate Enterprise AI with HCLTech AI Labs
Accelerate Enterprise AI with HCLTech AI Labs
Accelerate Enterprise AI with HCLTech AI Labs
Explore how HCLTech AI Labs can accelerate your organization’s journey from business assumptions to AI strategies to real-world MVPs and deliver scalable enterprise AI through the Art of the Possible. Discover how innovation meets execution to drive measurable impact.
Unlock ROI with Trustworthy AI and Responsible Governance
Unlock ROI with Trustworthy AI and Responsible Governance
Unlock ROI with Trustworthy AI and Responsible Governance
Explore how HCLTech is helping enterprises build trustworthy AI systems with a suite of services designed to support your organization at every stage of its maturity and unlock ROI through responsible AI governance. Build AI that delivers value with confidence.
From strategy to execution: Scaling AI with a product-aligned operating model
From strategy to execution: Scaling AI with a product-aligned operating model
Enterprise AI at scale
Srinivas Kompella, Senior Vice President of Data and AI Enterprise at HCLTech, discusses how a product‑aligned operating model enables enterprises to scale AI with agility, trust and repeatability
Omnichannel and empathy: pillars of the new customer service
Omnichannel and empathy: pillars of the new customer service
Intelligence applied to the customer journey
Using AI in banking service to scale personalization, integrate channels, analyze sentiment and maintain empathy in fluid, intelligent customer interactions.
Omnicanalidade e empatia: pilares do novo atendimento
Omnicanalidade e empatia: pilares do novo atendimento
Inteligência aplicada à jornada do cliente
Uso de IA no atendimento bancário para escalar a personalização, integrar canais, analisar sentimentos e manter a empatia em interações fluídas e inteligentes com o cliente.