アライアンス
Government agencies are under growing pressure to modernize their contact centers, match private-sector experiences and harness GenAI without losing trust, control or compliance
HCLTech named Leader in Everest Group’s 2025 PEAK Matrix® for AI App Development
The recognition highlights HCLTech’s ability in using domain expertise, IPs and global ecosystems to deliver AI apps that fuel innovation and revenue.
Rethinking Copilot: Why impact depends on integration, behaviour and design
As Generative AI reshapes customer service, forward-thinking enterprises are turning their contact centers into growth engines that drive revenue, insight and brand loyalty
From call centers to financial relationship hubs: Redefining the contact center in banking
Financial institutions are transforming their contact centers into trusted, AI-enabled advisory hubs, without compromising security or compliance
HCLTech Transform2Now is a structured, value-driven approach to CRM migration, designed to reduce transformation risk and accelerate value realization.
Significance of employee engagement and experience - how important it is in the current context.
Under the multi-year agreement, HCLTech will support ASN Bank's enterprise applications and streamline services through a distributed delivery model to enhance efficiency and customer experience.
HCLTech to acquire HPE’s telco solutions business for $160 million to boost its 5G, AI-led network and telecom capabilities.
HCLTech spends $400 million on acquisitions in a week as it bets on improving AI, data offerings
The acquisitions mark the company’s largest spending on such transactions in three years as it shifts focus on software led capabilities
HCLTech spends $400 million on acquisitions in a week as it bets on improving AI, data offerings
The acquisitions mark the company’s largest spending on such transactions in three years as it shifts focus on software led capabilities
