Analyst Firm Name
ISG
HCLTech recognized as a Leader in ISG Provider Lens™ - ServiceNow Ecosystem Partners 2025, Europe

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Inside the mind of a challenger: How HCLTech is reshaping Financial Services with AI

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HCLTech wins ISG Star of Excellence™ Award for Universal BPO

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HCLTech recognized as a Customers’ Choice in 2025 Gartner® Peer Insights™ Voice of the Customer for Managed Network Services

HCLTech has been recognized as a Leader in the ISG Provider Lens™ -ServiceNow Ecosystem Partners for the Europe region, securing a prominent position in all three categories: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow. This study evaluated 38 companies, and HCLTech was a leader across all quadrants.

The report highlights the following strengths of HCLTech in each quadrant:

ServiceNow Consulting and Implementation Services: HCLTech’s ServiceNow consulting approach helps enterprises realize cost savings and enhance cross-department efficiency and productivity

ServiceNow Consulting and Implementation Services

ServiceNow Managed Services: HCLTech distinguishes itself through its SIAM-as-a-Service model, AIOps-enhanced ITSM automation and ESG-focused SustainableITNow framework that enable clients to achieve scalability, enhance operational efficiency and ensure proactive ITSM

ServiceNow Managed Services

Innovation on ServiceNow: HCLTech’s leadership in GenAI applications built on ServiceNow has been consistently recognized in the industry.

Innovation in ServiceNow

HCLTech has been recognized as a Leader in the ISG Provider Lens™ -ServiceNow Ecosystem Partners for the Europe region, securing a prominent position in all three categories: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow. This study evaluated 38 companies, and HCLTech was a leader across all quadrants.

The report highlights the following strengths of HCLTech in each quadrant:

ServiceNow Consulting and Implementation Services: HCLTech’s ServiceNow consulting approach helps enterprises realize cost savings and enhance cross-department efficiency and productivity

ServiceNow Consulting and Implementation Services

ServiceNow Managed Services: HCLTech distinguishes itself through its SIAM-as-a-Service model, AIOps-enhanced ITSM automation and ESG-focused SustainableITNow framework that enable clients to achieve scalability, enhance operational efficiency and ensure proactive ITSM

ServiceNow Managed Services

Innovation on ServiceNow: HCLTech’s leadership in GenAI applications built on ServiceNow has been consistently recognized in the industry.

Innovation in ServiceNow
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