In this report, ISG has assessed 116 companies based on comprehensive product and service offering, strong market presence and established competitive position and has acknowledged HCLTech as a Leader in ISG Provider Lens® Cybersecurity – Solutions and Services - Next-Gen SOC/MDR Services - Large Accounts - U.S., 2025.
“HCLTech’s SOC modernization marks a shift from reactive defense to proactive cyber resilience, utilizing AI-driven automation and expert-led Fusion Centers. Its UMDR platform delivers scalable, adaptive and unified threat detection and response,” said Gowtham Sampath, Assistant Director and Principal Analyst, ISG Provider Lens®.
Key highlights of the report:
- AI-augmented detection and response at scale: HCLTech has integrated AI and SOC assistants into its MDR platform to drive real-time threat detection and incident management. This approach enables intelligent alert triage, contextual enrichment and persona-driven security insights via its proprietary Cybervigilia.AI dashboard. The AI-driven methodology accelerates containment and improves analyst efficiency by minimizing noise and surfacing actionable intelligence.
- Cybersecurity fusion centers (CSFCs) as innovation hubs: HCLTech’s CSFCs serve as centralized command centers that converge analytics, automation, threat intelligence and human expertise. These centers support round-the-clock detection and response operations and are supplemented by regional expansions such as the Cyber Experience Center in New Jersey. The CSFC model enables coordination across regions and technologies, supporting cyber-physical convergence and situational awareness for IT and OT environments.
- Tiered MDR services with global delivery: HCLTech offers next-generation MDR services through a flexible three-tier model: Flex, Classic and Platinum. The model is designed to meet diverse enterprise risk and complexity profiles. These service tiers allow clients to scale their capabilities based on need, whether for rapid-response scenarios or deep threat hunting and remediation.
In this report, ISG has assessed 116 companies based on comprehensive product and service offering, strong market presence and established competitive position and has acknowledged HCLTech as a Leader in ISG Provider Lens® Cybersecurity – Solutions and Services - Next-Gen SOC/MDR Services - Large Accounts - U.S., 2025.
“HCLTech’s SOC modernization marks a shift from reactive defense to proactive cyber resilience, utilizing AI-driven automation and expert-led Fusion Centers. Its UMDR platform delivers scalable, adaptive and unified threat detection and response,” said Gowtham Sampath, Assistant Director and Principal Analyst, ISG Provider Lens®.
Key highlights of the report:
- AI-augmented detection and response at scale: HCLTech has integrated AI and SOC assistants into its MDR platform to drive real-time threat detection and incident management. This approach enables intelligent alert triage, contextual enrichment and persona-driven security insights via its proprietary Cybervigilia.AI dashboard. The AI-driven methodology accelerates containment and improves analyst efficiency by minimizing noise and surfacing actionable intelligence.
- Cybersecurity fusion centers (CSFCs) as innovation hubs: HCLTech’s CSFCs serve as centralized command centers that converge analytics, automation, threat intelligence and human expertise. These centers support round-the-clock detection and response operations and are supplemented by regional expansions such as the Cyber Experience Center in New Jersey. The CSFC model enables coordination across regions and technologies, supporting cyber-physical convergence and situational awareness for IT and OT environments.
- Tiered MDR services with global delivery: HCLTech offers next-generation MDR services through a flexible three-tier model: Flex, Classic and Platinum. The model is designed to meet diverse enterprise risk and complexity profiles. These service tiers allow clients to scale their capabilities based on need, whether for rapid-response scenarios or deep threat hunting and remediation.