Overview
The telecom industry is entering a decisive phase where ambition must translate into execution, and innovation must deliver measurable outcomes. As networks become AI-native, IT systems composable, and operations increasingly autonomous, Communication Service Providers (CSPs) are reimagining how they operate, scale and grow.
DTW Ignite, TM Forum’s flagship global event, brings the industry together to accelerate this transformation. It is where global telco leaders, technology partners, and ecosystem innovators collaborate to turn real challenges into real solutions from autonomous networks and AI-driven operations to open digital architectures and new growth models.
At DTW Ignite 2026, the industry focus is on how telecom organizations accelerate the move from strategy to execution at scale. HCLTech will be part of this dialogue, bringing deep telecom expertise, AI-led innovation and proven execution to support CSPs in simplifying complexity, modernizing core systems and unlocking sustainable business value across the digital value chain.
Join us at DTW Ignite as we showcase how Telecom is evolving into a true TechCo—intelligent by design, autonomous by default, and built for continuous growth.
Speaking Engagement
Powering the Next Era of Telecom:
AI-Native Autonomous Networks for Zero-Touch Operations and the Future of Client Experience
The telecom industry is entering a decisive new era—one defined by exponential growth in 5G and IoT traffic, rising enterprise expectations for SLA-backed digital services, escalating operational costs, increasingly complex multi-vendor cloud-native environments, and a persistent shortage of skilled talent. To stay competitive, Communications Service Providers (CSPs) must move beyond fragmented, rules-based automation and embrace AI-native, autonomous operations at scale. This shift is a strategic imperative to deliver superior client experiences while driving efficiency and resilience.
In this session, we will examine how AI-driven, closed-loop automation and zero-touch lifecycle management across the RAN, transport, core, and service layers can fundamentally transform network operations. By embedding intelligence into every layer of the network, CSPs can transition from reactive, manual processes to predictive, self-optimizing systems. The result: accelerated service delivery, improved SLA adherence, reduced operational overhead, and consistently elevated customer experiences—hallmarks of leadership in the next era of telecom.
Senior VP & Head, Strategic Engagements, TMT Europe, HCLTech
Featured Solutions at DTW Ignite 2026
Our demo zone showcased innovative solutions aligned to the three pillars that are powering the next era of Telecom
- Powering Intelligence
- Powering Networks
- Powering Experiences
Powering Intelligence
AI-Powered BSS Solutions for Telco
- AI-powered order fallout prediction
- Agentic AI marketing hub
- Automation framework for billing operations
AI-Powered OSS Solutions for Telco
- Network planning and design conversational AI agent
- AI-enabled network congestion and remediation
- Agentic AI-based network ops
Productivity Platform – GenAI-enabled
AI-powered mobile toolkit streamlining code understanding, automation and developer efficiency
Powering Networks
B2B Messaging: Branded calls monetization
Using branded calling, businesses can create a more professional and personalized experience for their customers.
Phone Number Verification
Leverage operator-verified phone numbers to secure billions of digital interactions and prevent fraud in real time.
GenAI for Lead to Cash
Accelerating monetization and improving customer experience.
GenAI-Driven VAS Modernization
Modernize legacy INS-based services into a future-proof, container-native architecture.
Autonomous Network 5G Core
How to extract value from massive, multi-domain data to generate predictive insights, closed-loop actions and secure SLAs.
Agentic crew management: Telco fraud use case
Agentic fraud management automation based on RI ART to reduce fraud costs and improve protection.
Powering Experiences
O-xU Certification
O-RU/O-DU/O-CU multi-vendor certification, including mMIMO, validating fronthaul interoperability and performance in MCP and agent-driven test automation.
SMO-RAN Benchmark Genius
SMO-RAN interoperability via R1/O1, R1 performance benchmarking and control-loop compliance and platform validation using GenAI.
Partnerships
Strong partnerships with other industry leaders, HCLTech works with a roster of distinguished partners.
Technology partners:
Industry partners:
Academic partners:
Industry bodies:
HCLTech’s Telecom Delivery Network (TDN)
Our competency-led delivery network offers seamless and integrated services to drive higher value for our clients
People are dedicated to our telecom clients worldwide
Innovation and network labs across the globe
Telecom delivery centers globally