Upjitpal Ghuman is Executive Vice President and Global Head of BPO at HCLTech. With deep experience working with Hi Tech enterprises, he took over the BPO organization to drive the shift from a people centric services model to AI native, platform driven process operations. His focus is on building scalable operating models that combine domain expertise, automation and applied AI to deliver consistent business outcomes for global clients.

Sanket is the product and solutions head of BPO leading AI solution launch with a strong experience of 18 years of experience in automation and analytics and has played a pivotal role in reimagining operations through a human-centric approach accelerating business outcomes

Amit has 28+ years of experience in BFSI and extensive experience driving Merchant Customer Experience. He will be the integrated service delivery head in this deal, responsible for seamless end-to-end execution, covering all modules.

Pankaj Ahuja is a strategic IT leader with extensive experience across strategy, delivery, pre-sales and people leadership. He brings deep expertise in Robotic Process Automation (RPA), Business Process Management (BPM) and digital transformation. With a strong grasp of industry best practices and solution design, Pankaj has successfully led service delivery operations, driving innovation and measurable outcomes while fostering high-performing teams and long-term client partnerships.

Vinod is the Global Head of Marketing for Financial Services, BPO and Growth Markets, known for his bold vision and outcome-driven leadership. He partners with senior business leaders to shape and execute high-impact B2B GTM strategies that strengthen brand positioning, enhance market visibility and accelerate revenue growth across key industries and geographies

Shruti is a dynamic operations and transformation leader with 20+ years of experience across Operations Management, sales, pre-Sales and end-to-end BPO sales. She brings deep expertise in driving business growth, leading large-scale transformations and building high-performing teams that deliver operational excellence and client value.

Jitesh Jain is a Hi-Tech portfolio leader at HCLTech, where he plays a pivotal role in managing and strengthening relationships with strategic accounts in the technology sector. With a strong focus on delivering measurable business value, Jitesh specializes in driving enhanced business outcomes through the adoption of Intelligent Automation and AI.  As a leader in emerging technologies, Jitesh also plays a key role in shaping and advancing AI initiatives within the organization. He collaborates with cross-functional teams to identify high-impact AI use cases, guide strategic AI adoption and ensure that intelligent technologies are aligned with business goals to deliver tangible outcomes.

Bhavdeep joined the HCLTech family in 2004. His areas of expertise include business-aligned IT strategy, process transformation, architecture simplification, cost optimization and IT governance. He leads the implementation of robotics, AI/ML, dgital and SMAC technologies.​

Srivathsan is an experienced leader with 25+ years of experience, driving sustainable cost savings and KPI-led measurable outcomes. An automation champion, delivering transformation across procurement, supply chain, finance and commercial operations through consolidation, standardization and next-gen digital solutions.