Overview
Water is one of the most precious and increasingly scarce resources on our planet. Every year, billions of liters of treated water are lost through leaks, theft and inefficiencies, a challenge known as Non-Revenue Water (NRW). These losses increase operational costs, slow sustainability progress and limit communities' access to safe drinking water worldwide.
To tackle this, HCLTech, in partnership with SmartTerra, has introduced a Non-Revenue Water Management solution, now available on SAP Business Technology Platform (BTP) and Business Data Cloud (BDC). By combining hydraulic modeling, real-time monitoring and advanced analytics, the solution provides a connected, end-to-end view of water networks. Enabling faster loss detection and more informed decision-making.
Powered by HCLTech’s Engineering and R&D Services (ERS) expertise, the solution is also available as a Microsoft Marketplace offering, helping organizations deploy quickly, scale efficiently and drive measurable improvements in water management.
Transforming Water Networks for Real Business Impact
Utilities are actively rethinking how water networks are managed to improve efficiency strengthen infrastructure and reduce losses.
Our Non-Revenue Water solution brings digital intelligence into day-to-day operations. It enables utilities detect water loss faster, streamline operations and make informed decisions that strengthen network performance.
The outcome is smarter resource management that supports conservation, reduces waste and enables greener more efficient water systems.
Of the world’s population faces water scarcity and the numbers are rising
Of treated water is lost before it reaches consumers in many cities
Reduction in NRW can return millions of liters of water back to the system daily
Benefits
How This Solution Benefits the Global Water Ecosystem
Using advanced analytics, IoT integrations and AI-based anomaly detection, the solution helps utilities identify, localize and mitigate leaks, bursts and unauthorized consumption in real time.
It integrates with SAP and other enterprise systems to improve pressure management, demand forecasting and maintenance planning, ensuring smarter and more resilient water networks.
Through SAP BTP and Microsoft Cloud capabilities, utilities gain a unified view of their distribution system performance, cost structures and sustainability metrics, improving transparency and governance.
By helping utilities recover lost water and revenue, the solution directly contributes to the United Nations’ Sustainable Development Goal 6 – Clean Water and Sanitation, ensuring water security for future generations.
Vision AI is transforming wastewater pipeline robotics by enabling intelligent, autonomous inspection and decision-making. Integrated with robotic systems, it analyzes CCTV and sensor data in real time to detect corrosion, cracks, leaks and blockages with high accuracy, reducing human error and inspection time.
Key capabilities include:
- Automated defect detection and classification
- Real-time video analytics and risk scoring
- Predictive maintenance insights
- Multi-sensor data fusion
- Integration with asset management systems
- Safer inspection in hazardous environments