Enterprise Content Management System is a centralized system for storing, organising and documenting an organisations data in the form of documents.

Business Process Services are services outsourced to Organisations that specialize in taking up outsourcing activities. Specific business processes that are not the core competencies of an organisation can be outsourced to companies specialising in taking up those activities.

Oracle Demantra is a demand management and supply chain management tool provided by Oracle. It helps in enabling automated forecast process that simultaneously maps demand forecasting against factors such as supply restrictions.

Oracle Transportation Management (OTM) is a tool for shippers and logistic providers that provides transportation planning and execution capabilities and integrates transportation planning.

Retail supply chain has to be monitored very closely and has to be free from defects as the products are always on the move and the cycle time is very low.

Multichannel Retailing is the process of using multiple channels for selling similar products across different platforms. The platforms may be online and offline and the various channels may be brick and mortar store, online store, mobile store, mobile app store, etc.

The objective of supply network or SCM is to maximize the overall value. Value is correlated to supply chain profitability. Here, profitability is the difference between the total revenue generated from the customer and the overall supply chain costs.

The financial services industry is looking at improving online customer service enabled by competition with consumer brands like Amazon, Facebook, and Google. Importantly, most financial services executives feel improving the customer experience to be the top driver of digitization in banking.

Digital Transformation Consulting is a service that brings the power of a design-led approach to digital process simplification.

CPGs can be contrasted with durable goods (DGs), an industry term for merchandise that is not consumed or destroyed in use and is generally not replaced until the merchandise experiences a problem.