A leading UK-based specialist bank was operating on a legacy contact center platform that required modernization.

A leading US-based biopharmaceutical company required a modern customer engagement platform.

The customer required a scalable customer engagement platform capable of supporting customers across geographies.

A leading US-based nonprofit consumer advocacy organization sought to modernize its customer support operations

Modern cloud parts catalog transformed a manufacturer’s legacy system, validating millions of parts, digitizing drawings, improving uptime and cutting order costs.

Implemented HCLTech Aftermarket Cloud to standardize field service, cut engineer calls 72%, lift service revenue 57% and boost satisfaction

A global manufacturer replaced fragmented PDF parts catalogs with HCLTech aftermarket cloud, reducing inquiry calls 90% and improving ordering accuracy

HCLTech delivered a structured transformation program for a global pharma company

Enabling large-scale AI learning within a fast-paced retail environment in just a few days, through the HCLTech Career Shaper AI Academy.

HCLTech enabled an enterprise-grade AI platform for a large logistics enterprise operating across ANZ region

HCLTech helped enable cloud transformation for Belgium’s second-largest electricity producer.

HCLTech helped modernize cloud operations for a leading gas distribution operator in the United Kingdom.