HCLTech named a CX Star Performer in ISG Star of Excellence™ for GenAI

HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for GenAI services, significantly surpassing the industry average of 81.9.

"The team at HCLTech demonstrates exceptional professionalism and a deep understanding of our business. They are highly collaborative, readily available, and work closely with us to develop materials and prepare for executive readouts. I value their responsiveness, openness to feedback, and strong commitment to delivering results with a can-do attitude." - Director, Sales/Marketing, Commercial Vehicles Manufacturing

CX Star Performer
AI AIと生成AI アナリストレポート HCLTech named a CX Star Performer in ISG Star of Excellence™ for GenAI