Accelerating Innovation with a GenAI Lab for a Global Pharma Company
A leading global pharmaceutical company partnered with HCLTech to create a Generative AI Lab to drive innovation in research, drug development, and user experience. The lab was designed to explore secure, compliant GenAI applications and deliver measurable business outcomes.
The Challenge
Establishing a secure, scalable foundation for GenAI exploration
The client lacked a dedicated space to experiment with Generative AI in a compliant and low-risk environment. The absence of a formal lab hindered innovation and cross-functional collaboration. Additionally, awareness of GenAI’s business potential and safe usage practices was limited.
Key features included:
- Lack of GenAI awareness and clarity on real-world use cases
- No structured environment to develop or test AI POCs
- Security and compliance risks around ungoverned experimentation
- Absence of clear guidelines for AI governance and use case prioritization
- Fragmented AI efforts with limited alignment to business value
The Solution
HCLTech helped establish a GenAI Lab using AWS architecture and OpenAI APIs, grounded in a clear prioritization framework and governance model. Use case discovery and implementation were aligned to regulatory and operational requirements.
Key features included:
- Prioritization framework for safe use case identification
- AWS-hosted environment with S3, SageMaker, and Beanstalk for scalable model development
- Streamlit-based frontend with support for OpenAI integration
- Intelligent Document Bot that extracts and summarizes large documents using GenAI
- Risk classification and usage guidelines tailored for pharma R&D
- Architecture featuring Graph DB (Neo4j, Elasticsearch) for content mapping
The Impact
The GenAI Lab enabled accelerated delivery of compliant, business-aligned use cases. Among the early successes were:
Key features included:
- Summarization of regulatory guidelines with version comparisons
- Reduced turnaround time for innovation pilots and prototypes
- Enhanced AI literacy across teams, supported by guardrails
- Stronger alignment between research and digital functions
