A leading multinational banking and financial services corporation in APAC region with operations across eighteen markets approached HCLTech to improve their consumer lending process to deliver a seamless digital experience to their customers. HCLTech implemented a digital lending program, leveraging the next-generation Chatbot solutions and digital-driven processes across the lending value chain. With the solution, HCLTech enabled the client to disburse loans to its customers within minutes.

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