HCLTech X – The Ultimate Engagement Platform| HCLTech
The Ultimate Engagement Platform
HCLTech's CloudSMART for AWS
Overview

Simplify Your Customer Experience through HCLTech X

HCLTech X is a cloud-native digital experience platform which effortlessly integrates with your existing technology, giving you the freedom to choose and build your own customized solutions. Backed by best-in-class customer data platform, HCLTech X guarantees a seamless and personalized user experience. With ready-to-deploy engagement features, it ensures faster time to market, revenue growth, lower interaction costs, and optimized resource efficiency.

Enriched with intelligent, actionable insights and seamless integration with video, social media, notifications, community engagement, loyalty programs, gamification and more, the platform is designed to foster deeper and more meaningful engagements.

Simplify Your Customer Experience through HCLTech X
Features

Our SaaS offerings

At HCLTech, we are constantly innovating to deliver exceptional experiences that delight our customers at every touchpoint.

HCLTech X’s unified solution manager helps you manage interactions using an intuitive drag-and-drop interface with dynamic commerce, community, loyalty, video, live streaming and gamification components.

Target customers across email, web, social and text with automated messages sent according to the workflows and timing you define. Workflows may be created using templates, custom-built from scratch or modified mid-campaign to achieve better results.

With HCLTech X, empower your brand with commerce capabilities that help you convert and monetize your clients effectively.

HCLTech X orchestrates unforgettable digital experiences across all your customer touchpoints. Its user-friendly experience layer has a library of SEO-enabled prebuilt components that facilitate the effortless creation and distribution of engaging content.

Craft personalized experiences and tailor them to specific user segments using HCLTech X's CDP. HCLTech X helps define your target audiences, unify your data and connect with your customers more effectively.

Using Al, HCLTech X creates intelligent dashboards for reporting while helping you predict client actions by feeding insights back into the system.

Industries

HCLTech X is Industry-agnostic

Benefits

The HCLTech X Advantage

Testimonials

Our club has been supported by a dedicated team from HCLTech in the development and maintenance of our global digital media channels, including the launch of our new app and website, and the technology platform which underpins it. This truly collaborative approach has been integral to the success of our channels during a period of strong growth in our digital reach and engagement.”

CEO of Media for one of the most popular football clubs in the world

X by HCLTech is enabling us to deliver on that promise by creating a world-class student and teacher engagement platform for early years, primary, secondary and post-secondary education in South Africa. This platform has been purpose-built to support students from communities with limited internet connectivity, providing access to more than 2,000 zero-rated and subsidized learning materials and resources. X also enables us to establish a two-way dialogue with those students, bringing us closer to our communities and enabling us to support their education and skills journeys better.”

Global Head of Education, African Conglomerate

Insights

Resources and Insights

Contact our Experts

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