Gartner VoC
HFS Horizon
IDC MarketScape

Overview

Today, HCLTech is uniquely positioned to offer an integrated portfolio of offerings to build resilient enterprises for the coming decade of technology-driven disruption. Our unique blend of capabilities, backed by our success in building resilient enterprises, firmly positions us as one of the most reliable partners in the IT services sector.

Leading industry analyst firms like Gartner, Forrester, IDC, Everest, Avasant , HFS , Zinnov and many more recognize our continuous strategic evolution and deep-rooted strength in technology. Year-on-year, they have rated HCLTech as a leader in a range of specialized capability areas across service lines and industries. Take a peek at what analysts are saying about us today, where we stand on their competitive assessments, and why we are the go-to partner for enterprises seeking accelerated growth.

Additional Information of the Event

Exclusive Analyst Reports

HCLTech named a CX Star Performer in ISG Star of Excellence™ for Microsoft AI & Cloud Ecosystem

HCLTech named a CX Star Performer in ISG Star of Excellence™ for Microsoft AI & Cloud Ecosystem

January 2026
HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for its Microsoft AI & Cloud Ecosystem services, significantly outperforming the industry average of 73.9.

HCLTech wins ISG Star of Excellence™ Ecosystem Excellence Award

HCLTech wins ISG Star of Excellence™ Ecosystem Excellence Award

January 2026
HCLTech has been honored with the ISG Star of Excellence™ Ecosystem Excellence Award, recognizing our leadership in building and orchestrating partner ecosystems. Based on 160 client responses, we achieved an overall CX score of 87.

HCLTech recognized as Client Champion in the ISG Star of Excellence™ Awards

HCLTech recognized as Client Champion in the ISG Star of Excellence™ Awards

January 2026
HCLTech has been honored with the ISG Star of Excellence™ Ecosystem Excellence Award, recognizing our leadership in building and orchestrating partner ecosystems. Based on 160 client responses, we achieved an overall CX score of 87.

HCLTech named a CX Star Performer in ISG Star of Excellence™ for GenAI

HCLTech named a CX Star Performer in ISG Star of Excellence™ for GenAI

October 2025
HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for GenAI services, significantly surpassing the industry average of 81.9.

HCLTech wins ISG Star of Excellence™ Award for Universal BPO

HCLTech wins ISG Star of Excellence™ Award for Universal BPO

June 2025
HCLTech achieved an industry-leading Customer Experience (CX) score of 82.1 for BPO, significantly surpassing the industry average of 76.5.

HCLTech named a CX Star Performer in ISG Star of Excellence™ for GenAI services

HCLTech named a CX Star Performer in ISG Star of Excellence™ for GenAI services

April 2025
HCLTech achieved an impressive Customer Experience (CX) score of 95 for GenAI services in the ISG Star of Excellence™. We significantly surpassed the industry average of 74.7. This recognition stands as a testament to our unwavering commitment to excellence and customer satisfaction.

Contact Us

GLOBAL HEAD

Rohan Kurian Varghese

AMERICAS

Arjun Kamra

EUROPE

Praveen Angamuthu

APAC

Vaswati Chatterjee

VERTICALS

BFSI & LSH

Praveen Angamuthu

Diversified Industries

Vaswati Chatterjee

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