The Voice That Matters is Loud and Clear

HCLTech has been recognized as the only provider rated a Customers’ Choice across all six Gartner Peer Insights™ Voice of the Customer reports for IT Services.

This distinction, rooted entirely in direct client feedback, underscores our consistent ability to deliver impactful outcomes across the full spectrum of enterprise IT services. It reflects the trust global organizations place in us to drive reliable, scalable and high-performance solutions. Recognition across all six IT services categories is exceptionally rare and affirms our leadership in enabling complex technology transformations. Each quadrant represents a critical pillar of enterprise IT and our presence in all of them is a testament to HCLTech’s depth of expertise and unwavering commitment to client success.

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Leading Where It Matters Most

Custom Software Development Services

Gartner defines custom software development (CSD) services as development of software in rapid increments and iteration of custom applications and software products specifically for an organization to satisfy its unique business needs.

Outsourced Digital Workplace Services

Outsourced digital workplace services (ODWS) are the capabilities required of a provider to deliver consulting, implementation or support services to end users of technology who utilize end-user devices or applications to conduct business.

Managed Network Services

The managed network services (MNS) market focuses on externally provided, network operations center (NOC) functionality, as well as relevant network and security life cycle services that deliver current and emerging requirements to end users.

Cloud ERP Services

Gartner defines cloud ERP services as services provided by third-party systems integrators to assess needs, implement solutions and evolve platforms that are transforming their back-office systems via the implementation of cloud-based ERP solutions.

Public Cloud IT Transformation Services

Gartner defines public cloud IT transformation services (PCITS) as services designed to deliver transformational outcomes via the utilization of cloud-native professional and managed services. It includes migration, modernization and building of new transformational solutions on public hyperscale cloud infrastructure and platform services.

Data Center Outsourcing and Hybrid Infrastructure Managed Services

The data center outsourcing and hybrid infrastructure managed services (DCO/HIMS) market is composed of Data center outsourcing services, Managed services for hosted and private cloud infrastructure and Managed services for public cloud and edge environments.

Custom Software Development Services
Outsourced Digital Workplace Services
Managed Network Services
Cloud ERP Services
Public Cloud IT Transformation Services
Data Center Outsourcing and Hybrid Infrastructure Managed Services

Voice of the Customer Quadrants

  • Public Cloud IT Services
  • Data Center Outsourcing
  • Custom Software Dev Services
  • Managed Network Services
  • Cloud ERP Services
  • Outsourced Digital Workplace

Public Cloud IT Services

Data Center Outsourcing

Custom Software Dev Services

Managed Network Services

Cloud ERP Services

Outsourced Digital Workplace

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Why This Matters to Us: From Our Leaders

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This recognition across all six Gartner Peer Insights Voice of the Customer reports is a powerful validation of the trust our clients place in us and the consistent value we deliver across the IT services spectrum.”

C Vijayakumar CEO & Managing Director, HCLTech
C Vijayakumar
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We believe this acknowledgment reinforces our vision to empower enterprises globally with cutting-edge digital solutions. By integrating advanced technologies like AI, we aim to drive transformative business outcomes.”

Pawan Vadapalli Corporate Vice President and Global Head, Digital Business Services, HCLTech
Pawan Vadapalli
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HCLTech is a trusted partner to half of the G500 enterprises. We feel this unique recognition underscores the value we bring to our clients through our full-stack offerings and a highly skilled workforce. We hope to bring more value to our clients and speed up their digital transformation journey as we integrate AI into all our offerings."

Jagadeshwar Gattu President, Digital Foundation Services, HCLTech
Jagadeshwar Gattu

Stories Behind the Recognition

  • Public Cloud IT Services
  • Data Center Outsourcing
  • Custom Software Dev Services
  • Outsourced Digital Workplace
  • Managed Network Services
  • Cloud ERP Services

Public Cloud IT Services

Data Center Outsourcing

Custom Software Dev Services

Outsourced Digital Workplace

Managed Network Services

Cloud ERP Services

gartner

Disclaimer: The Gartner Peer Insights Customers’ Choice badge is a trademark of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer InsightsTM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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