A global ride-hailing and mobility leader partnered with HCLTech and Google Cloud to transform its AI-based code generation quality.
Health insurer cuts costs and improves CX with unified digital engagement
Rapid migration to conversational AI and live chat delivers 80K monthly interactions and 30% self-service success
HCLTech’s automated tool elevates code quality, developer empowerment and efficiency
How a leading retailer transformed rising call volumes and stalled IVR modernization into a 34.9% containment boost and real-time insights with HCLTech CCaaS Solutions
55% self-service resolution, 100% intent accuracy boost and 350 agents onboarded for seamless customer support
HCLTech streamlines ticket-to-test case mapping, reducing bugs and manual effort while improving test coverage and customer satisfaction
Modernizing global service desk operations with Agentic AI
A leading global biopharma firm leverages AI-driven transformation to reduce manual intervention and enhance service efficiency and user experience.
A UK gas network modernized engineering operations with a GenAI solution on AWS, enabling secure and scalable access to documents for improved efficiency and productivity.
Enabling end-to-end LCAs and EPDs aligned with ISO and EN standards for a leading global provider of high-vacuum valves
An Australian logistics leader advanced DevOps maturity by automating unit test creation for legacy code, boosting coverage, reducing manual effort and accelerating its transformation goals.