Case Studies on Healthcare & Life Sciences
Discover how HCLTech delivers transformation across healthcare and life sciences.
Global life sciences leader achieves ~30% faster authoring with GenAI
Enhanced regulatory readiness and operational efficiency with intelligent documentation
Transforming compliance workflows with ~30% faster processing
Enabled audit-ready operations through GenAI-powered document reviews
Driving seamless global user adoption of Veeva CRM for commercial and medical teams
HCLTech enabled a global pharma to drive Veeva CRM adoption across 5 continents and 17 languages with multilingual, role-based, blended learning-achieving 98% user readiness and 4.5/5 satisfaction.
Health insurer cuts costs and improves CX with unified digital engagement
Rapid migration to conversational AI and live chat delivers 80K monthly interactions and 30% self-service success
Enabled a healthcare payer to retire legacy backups and adopt a cloud-first Commvault solution, achieving higher stability, faster restores and major cost savings.
Centralizing cybersecurity operations for enhanced resilience and efficiency
Modernizing global service desk operations with Agentic AI
A leading global biopharma firm leverages AI-driven transformation to reduce manual intervention and enhance service efficiency and user experience.
Driving compliance and efficiency with Veeva Vault
HCLTech deployed an integrated quality application stack to enable seamless quality docs migration and managed services, streamlining overall operations for a leading US pharma company.
Highlights a customer's transformation of their HPC environment using AWS, focusing on scalability, automation and visualization to enhance performance and user productivity.
Transforming securities operations with AI-powered agility
Modernizing critical systems to drive agility, scalability and real-time intelligence
A global pharma leader partnered with HCLTech to launch a GenAI Lab, driving innovation in research, drug development and UX through secure, compliant AI with measurable outcomes.
dsm-firmenich's agile-cloud transformation lifts CSAT by 87%
Explore how dsm-firmenich unified its digital strategy with providers such as HCLTech, enabling faster delivery and improved customer satisfaction through a product-aligned operating model.