SD-WAN upgrade reduces costs and accelerates troubleshooting for automotive tech
HCLTech’s SD-WAN transformation improved application performance, reduced costs and enabled 40–50% faster troubleshooting and scalable operations across global sites.
                          Overview
A global automotive technology leader partnered with HCLTech to modernize its network infrastructure and reduce operational complexity. The engagement focused on deploying a scalable SD-WAN solution to replace legacy MPLS links, improve network performance and enable faster provisioning across multiple global sites.
The Objective

The client wanted to transform its network landscape by:
- Replacing MPLS links with cost-effective Internet circuits
 - Enhancing performance for latency-sensitive applications like VoIP
 - Improving network visibility and traffic optimization
 - Accelerating provisioning and enabling scalable operations
 
      The Challenge
The client faced several network-related challenges that impacted efficiency and scalability:
- High recurring costs associated with MPLS links
 - Complex SLA management in remote geographies
 - Time-consuming provisioning and restoration processes
 - Increasing bandwidth demands from users
 - Limited visibility into network traffic and performance
 
The Solution

HCLTech designed and implemented a two-phase SD-WAN transformation:
- Phase 1: Proof of Concept (PoC) across 10 branches to validate architecture and performance
 - Phase 2: Roll-out to 30+ sites with MPLS replacement and Internet circuit provisioning
 
Key solution components included:
- End-to-end support for device and circuit provisioning
 - Vendor governance for improved SLA management
 - Traffic engineering for critical applications
 - Cloud-based security integration using Prisma Cloud
 
The Impact
The client experienced measurable improvements across their network operations:
- 35% better application performance with intelligent traffic routing
 - 45% faster MTTR, enabling quicker troubleshooting
 - 25% lower network operating costs by replacing MPLS with Internet circuits
 - 25% higher operational efficiency through unified WAN and SD-WAN management
 - Future-ready, scalable network to support digital growth and expansion