プレスリリース

HCLTech launches augmented reality-based IT infrastructure solution with CareAR, a Xerox company

Published Date
読み終えるまで5分
Published Date
読み終えるまで5分
共有

NEW YORK and NOIDA, India, May 9, 2025—HCLTech, a leading global technology company, has launched an augmented reality (AR)-based infrastructure management solution in collaboration with CareAR and ServiceNow to enhance IT operations with augmented intelligence, real-time remote assistance and automation-driven workflows.

HCLTech is seamlessly integrating its expertise in infrastructure services and AI capabilities with enterprise AR solutions from CareAR, a Xerox company, on the ServiceNow Platform. This comprehensive and advanced IT management solution aims to streamline IT infrastructure support, enhance operational and business resilience and significantly lower the cost and downtime of clients' critical infrastructure.

"Integrating augmented reality into enterprise IT operations not only revolutionizes the overall experiences in your organization but also unlocks unparalleled opportunities for efficiency, collaboration, and innovation, ensuring a sustainable competitive advantage in a rapidly evolving market," said Ravi Yeddanapudi, EVP, Digital Foundation Services, HCLTech.

"We are excited to partner with HCLTech to scale our transformative augmented reality solutions globally. With their industry expertise and global reach, we are confident this collaboration will demonstrate the power of AR in revolutionizing remote support and service delivery. By integrating our cutting-edge AR technology, we aim to empower organizations to deliver more efficient, interactive and immersive customer experiences worldwide," said Kirk Pothos, President, CareAR Inc.

HCLTech's solution is tailored to support industries like manufacturing, energy, utilities and retail, where remote IT support is critical. By providing digitized workflows, AR-assisted troubleshooting and proactive IT issue resolution, businesses can achieve superior service continuity and optimized asset lifecycle management.

For more information, please visit:  ServiceNow: GenAI powered solutions | HCLTech

About HCLTech

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.       

For further details, please contact:

Meredith Bucaro, Americas
meredith-bucaro@hcltech.com

Elka Ghudial, EMEA
elka.ghudial@hcltech.com

James Galvin, APAC
james.galvin@hcltech.com

Nitin Shukla, India
nitin-shukla@hcltech.com

お問い合わせ

グローバル

Ashutosh Sharma
HCLTech
電子メール :ashutosh.sharma@hcltech.com

アメリカ

Meredith Bucaro
HCLTech
電子メール :meredith-bucaro@hcltech.com

欧州・中東・アフリカ

Elka Ghudial
HCLTech
電子メール :elka.ghudial@hcltech.com

ニュージーランド

James Galvin
HCLTech
電子メール :james.galvin@hcltech.com

インド

Nitin Shukla
HCLTech
電子メール :nitin-shukla@hcltech.com

その他のプレスリリース

HCLTech, Pearson India and MeitY Startup Hub launch ARISE FOR YOU™
India’s largest student entrepreneurship movement, designed to discover, nurture and elevate India’s youth. Grand national finale in March 2026.
HCLTech, Thought Machine partner to drive AI and Cloud-led bank transformation
The partnership will enable banks to shift from legacy systems and frameworks to intelligent, autonomous financial institutions.
HCLTech marks HCL Group’s 49th anniversary with large-scale plantation drive
49,000 saplings planted across major Indian cities by employees, their families, non-profit partners, women’s collectives and community members
HCLTech named Leader in ISG Provider Lens™ – ServiceNow Ecosystem Partners 2025
Recognized as a Leader across all nine quadrants across US, EMEA and APAC; also named the CX Star Performer, with a score of 95 out of 100
HCLTech、Gartner®のVoice of the Customerレポートにおいて ITサービス市場の6部門で評価
HCLTech、Gartner®のVoice of the Customerレポートにおいて ITサービス市場の6部門で評価 2025年7月現在、ITサービス市場における6つのGartner®のVoice of the Customerレポートにおいて、評価されています
_ Cancel

お問い合わせ

Want more information? Let’s connect