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"Unlike a CIO at a true start-up, which has a clean technology slate from which to build efficient IT systems, I inherited an eclectic mix of technology infrastructures that somehow had to be melded into a cohesive, state-of-the-art IT organization." –

Virgina Guthrie, former CIO, Dr Pepper Snapple Group (talking of the IT and Operations Simplification Program she ran at Dr Pepper)

Virgina Guthrie, former CIO, Dr Pepper Snapple Group (talking of the IT and Operations Simplification Program she ran at Dr Pepper)

 
 

Bringing Lean to IT

43% improvement in productivity, 56% improvement in SLA adherence, 63% reduction in average ticket turnaround time and 74% reduction in incident business time - These were only some of the phenomenal improvements that Reuben Karuna Nidhi, Global Head of Lean at Deutsche Bank AG witnessed when he led Deutsche Bank on a global technology operating model transformation using Lean principles.

 

This article is best suited for:

CIOs and Senior IT Managers seeking to enhance productivity in their IT projects.

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CIO Straight Talk, sponsored by HCL Technologies, is a global community of IT leaders who believe in the value of sharing actionable, experience-based professional insights. This occurs through a variety of mediums: Straight Talk Live! events; The CIO Straight Talk publication; The Straight Talk Interactive LinkedIn community and Webcasts by CIOs. The content ranges from the latest in IT, to disruptive technology trends to IT-driven business transformation.

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