The client is a US-based global leader in industrial solutions, delivering infrastructure systems that reinforce the roads people drive on, build the bridges people cross and deliver the energy that powers the lives of many, globally. They wanted to create exceptional industrial products and services to empower consumers to find, understand and access relevant data for business priorities. They partnered with HCLTech to implement Informatica Intelligent Cloud Services (IICS) to reduce costs and grow revenue with self-service access to trusted data for business insights. The extraction-transformation-load process was used to accelerate operational efficiencies. The result was a modernized infrastructure that facilitated informed decision-making, improved consumer experiences and delivered significant cost savings.
The Challenge
An unaligned data strategy
Our client’s data strategy was not aligned with business priorities and hence tangible outcomes were lacking. Their data fragmentation and complexity and lack of regulations were driving inefficiency and hampering productivity. Without data intelligence in place, effort and time to triage a backlog of data pipeline requests resulted in increased IT cost. Additional challenges included lack of visible access to all the trusted data assets and non-compliant data sharing processes, which resulted in flawed data quality. Analytical synergies in the organization were missing as users did not have real-time access and limited data sharing across the organization’s data ecosystem.
The Objective
Unlock immediate value from data
HCLTech proposed Informatica’s Intelligent Cloud Service for providing the right data to the right person at the right time. The platform helped address data redundancy, inaccuracy, data siloes and repetitive data requests. Our client wanted their data consumers to engage with trusted data, drive analytics and increase business outcomes and efficiency, leading to increased profits.
The Solution
Operationalizing a data strategy
HCLTech built a roadmap to effectively leverage the modernized data technology landscape, while aligning the data strategy with business priorities to increase compute capability with PaaS/SaaS services at lower costs. This helped to improve data-driven decision making with automated data delivery, address stakeholder engagement and collaboration and build up data literacy in the workforce, which was comprised of technical and non-technical business users. Informatica provided the data quality, governance and integration capabilities to ensure that the organization’s data was fit to share with the right context across multiple data estates, delivering a more relevant customer experience.
The Impact
- 61,000+ users from 35+ locations can access data for doing predictive and prescriptive analytics
- Saved 100+ hours each week in data discovery by democratizing data
- Increased productivity with data democratization and data sharing
- Fostered a culture of data citizenship and innovation with a single, trusted “one source of truth”
