This blog focuses on improving customer support experiences, recognizing that each interaction is pivotal in influencing customer lifetime value and overall revenue growth.

Generative AI (GenAI) is spearheading a tech revolution. Here I’ll provide an overview of GenAI trends, dominant GenAI products and a comparative product analysis.

Discover the meaning of Digital Twin (DT) and how industry expectations of it vary within the context of business and operations for the smart factory.

Navigating the shift from cloud-based to hybrid GenAI for enhanced business innovation

A recent poll conducted on LinkedIn sheds light on the perceived hurdles to Zero Trust adoption among professionals, revealing insights into complexity, cost, expertise and resistance to change.

Converting data into accurate information can act as a competitive edge for quick decision-making capabilities and increase customer loyalty.

Read the advice in this blog and put some thought into what your AI career might look like.

This blog offers an overview of launching an AI-related career in today’s marketplace.

Connected health devices and the creation of libraries for them during the conduct of clinical trials will deliver value to sponsors and patients

Pharmaceutical labs are facing adoption challenges from lab engineers, due to the complexity and cost of automation and the culture and mindset of innovation

A guide to measurement and reporting of climate risk in business and investments

Custom-built solutions provide the flexibility, scalability, security and innovation required to thrive in the rapidly advancing IoT landscape