Overview
The Life Sciences industry increasingly adopts Veeva to navigate drug and device lifecycle challenges. Veeva, a SaaS solution provider, offers comprehensive solutions across clinical, regulatory, safety, quality, medical and commercial value chains, along with customer consumer data capabilities.
In 2024, HCLTech firmed up its position as one of Veeva’s largest partners by unveiling eleven new partnership tiers covering essential products within Veeva’s development and commercial clouds. Our expertise goes across across business consulting, technology consulting, implementation, managed services, migration, training and business process services.
For over 14 years, HCLTech has delivered ‘full mile’ Veeva services to leading life sciences companies, enabling them to drive digital strategies and improve patient outcomes. Our dedicated Veeva CoE, with vertical subject matter experts, specializes in agile SaaS solutions for the LSH industry. We support over 180,000 users, have trained more than 125,000 business users, and extend our services across 65+ countries for over 40 clients.
Our Solutions and Capabilities
Drive compliant manufacturing with zero-touch, batch-release
Tailormade integration between Veeva Vault Quality and manufacturing systems at the shop floor with capabilities of automatic batch release based on attributes and parameters compliant with quality standards. The integrations are qualified and validated to align with customer needs and regulatory compliance standards.
Create meaningful experiences for your customers
A comprehensive SaaS-based HCP engagement that is human-centric and focuses on HCP needs. The portal is integrated to Veeva Multichannel CRM. It creates personalized experiences for the HCPs through seamless medical inquiry fulfilment, provides self-service capabilities for sample orders, complies with regulations (e.g., OTDDD) and integrates to forums (e.g., FDA websites, NORD, Clinical Trials websites and more).
Automate frequent label changes based on regulatory events
End-to-end automated label creation and changes based on regulatory guidelines while being integrated into Veeva for a bidirectional flow of labeling information. This is also powered by our capabilities on automated patient information leaflet "PIL" authoring through GenAI.
Experience seamless data migration to Veeva Vault applications
SKETCH, a powerful data migration and integration solution with capabilities to migrate data between any legacy and SaaS solution, transformed to migrate data into Veeva Vault with prebuilt pipelines and low-code, no-code development. Proven to reduce the effort to migrate content and data into Veeva Vault by at least 40%.
Improve migration accuracy and compliance with zero-touch data testing solution
GateKeeper, a zero-touch automated data migration solution from HCLTech, integrate with any data migration solution, providing real-time migration reports, source-target gap analysis, test execution results and next steps for a 100% accurate and compliant data migration to Veeva Vault.
Draw synergies by moving to a productized Veeva Vault delivery model
Tried, proven and adopted Veeva Vault development and operations delivery model, which drives the entire Veeva strategy from the top while drawing synergies of governance, skill, experience and best practices at the platform level. This model is DevOps-ready and derives efficiencies of scale, thereby reducing the total cost of ownership for Veeva platforms.
Stay up to date on your Vault regression testing
Pre-designed test scenarios and cases for Veeva Vault applications based on industry use cases and available features on Veeva. The suite is updated based on each release from Veeva.
Our Services
Agile implementationsAgile implementations
- Roadmap creation
- Requirements
- Rollout planning
- Documentation
Integration and data migration
- Bidirectional sync with systems
- Bulk import/export of content and data
- Automation
Training and global rollouts
- Business and technology training
- Program management
- Change management
Global clinical helpdesk and service desk
- Worldwide 24x7 help desk in 25+ languages
- Technology service desk
- Remote nurse support
Managed services
- Post-go-live administrative support
- Integrated tier 1-2-3 technical support
- Data management
- Veeva release management
Quality management
- Enterprise quality
- Single-view orchestration
- Testing and paperless validation
- Class I-IV device development
Operational services
- Trial device kitting/provisioning
- Data management /biostats
- IVRS Technical Support
- Adverse event intake/triage
In the Spotlight
Empowering innovation: Drive efficiency in your commercial value chain with data and AI
Dr. Sandesh Prabhu, Senior Vice President, highlights HCLTech's commitment to transforming the life sciences industry by leveraging GenAI to drive innovation, scale excellence and deliver impactful, data-driven solutions.
Playing now
Empowering innovation: Drive efficiency in your commercial value chain with data and AI
Dr. Sandesh Prabhu, Senior Vice President, highlights HCLTech's commitment to transforming the life sciences industry by leveraging GenAI to drive innovation, scale excellence and deliver impactful, data-driven solutions.
Playing now
Accelerating commercial excellence in life sciences with Veeva, GenAI and data
Sadagopan Singam, Executive Vice President and Global Leader for Commercial Apps, outlines how HCLTech leverages Veeva systems to enable hyper-personalized, compliant and omnichannel customer experiences.
Case Studies
Driving compliance and efficiency with Veeva Vault
HCLTech deployed an integrated quality application stack to enable seamless quality docs migration and managed services, streamlining overall operations for a leading US pharma company.
Building a Connected Patient Experience for Better Care
Danish biotech transforms patient support while cutting operational costs by 30%
Delivering data migration framework and services with efficiency
HCLTech defined a unified platform program for a Danish pharma enterprise
