Success Stories
Workforce Management-Implementation of Workforce Management System
Customer
A Fortune 500 multi-billion-dollar US major, is a designer and marketer of branded apparel, footwear, and accessories.
- Manual employee scheduling with each store responsible for its own workers
- Handwritten schedules prone to error and time consuming to produce which makes it incredibly difficult to see trends or get a complete picture of the company as a whole
- No visibility to payroll costs affecting the stores and selling expenses
- Web-based solution which makes same information available to managers at all levels
- Incorporation of sales, payroll, and scheduling data, as well as comparative LY information
- Analysis of historical sales trends and then forecasting the best use of valuable human resources
- Enabled store managers to schedule faster and more efficiently, and provided the company's executives with the metrics needed to optimize staffing
- Closed the gap between employee scheduling and store performance
- Maximized the level of labor efficiency for enhanced customer service
- Delivered rapid ROI to the small and midsize retailer
- Tangible effect on the payroll cost
