Application Support and Maintenance Services | HCLTech
Application Support and Maintenance Services
HCLTech iONA delivers resilient, streamlined operations
Supercharging resiliency in next-gen Application Support and Maintenance
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Elevate User Experience, Boost Uptime and Eliminate Tech Debt

The traditional one-size-fits-all approach to application support and maintenance is obsolete. An evolving tech stack landscape means you need to evolve in lockstep, nimbly building better customer experiences while managing cost and efficiency.

HCLTech specializes in empowering businesses to embrace operational resilience and enabling our clients to anticipate, adapt and deliver cutting-edge solutions.

Go beyond automation. Improve your performance metrics. Achieve operational resilience.

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Reimagining application operations in the digital era with HCLTech ASM 2.0


Go Beyond Automation to Build Better Experiences

We call it ASM 2.0. You'll call it genius.

HCLTech ASM 2.0 is a next-gen framework that redefines application support and maintenance. This innovative solution propels your organization forward with experience-centric and business-aligned outcomes.

Leveraging intelligent automation and contextualized application support operations, we deliver the results you need to build your future today.

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Operating model transformation

Operating model transformation

Integrate your app-managed services, app development and cloud modernization into a streamlined operation

Site Reliability Engineering

Site reliability engineering

Enable faster cloud-native development to increase your platform reliability, resiliency and performance

Al-Powered Analytics

Al-powered analytics

Layer it in for preventive operations and actionable insights for better operational decision-making

Business Context

Business context

Align your application operations with business value streams to boost your organizational KPIs

Intelligent Operations

Intelligent operations

End-to-end observability and AI-driven decision-making to simplify your app management and operations

iONA Ignites ASM 2.0:
Powering Your App Support
and Maintenance Revolution

The iONA DigitalOps platform from HCLTech transforms enterprise operations with predictive AlOps and a proactive approach to resilient and agile operations.

HCLTech ASM 2.0, powered by iONA, optimizes costs and efforts, delivering better business outcomes by scaling agility with DevSecOps, adapting and customizing ITOps, orchestrating the app model, and upscaling the AlOps journey.

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Potential increase in ops efficiency


Potential reduction in ops spend


Potential improvement in resolution times

Case Studies

Success Stories

Build Your Future with Next-Gen ASM
Build Your Future

Build Your Future with Next-Gen ASM

Less upkeep. Smarter operations. Reduced tech debt. Get there with HCLTech’s application support and maintenance services.