Product Lifecycle Management Services and Solutions

Overview

Today, enterprises are going through digital transformation to stay competitive. However, they are still faced with multiple challenges. Increasing market pressure and competition are forcing them to develop new business models, for which integration of data, processes, technology, and people is a must. Enterprises need to assure digital continuity to avoid disruptions in business. They also need to adopt a customer-centric strategy, where information exchanges with customers and their feedback are the mainstay of the enterprise strategy. Additionally, there is a need for a flexible production backbone that can effectively manage constant product changes.

Product Lifecycle Management (PLM) is fundamental to digital transformation strategy and at the core of business to ensure digital continuity across the extended enterprise— from ideation to the product launch. Investment in next-generation PLM solutions is crucial for the upkeep of a flexible and focused business infrastructure adept at steering business, and also, to respond to changing market requirements. A successful transformation to digital PLM services and a product innovation platform, will depend upon the ability of enterprises to restructure their product lifecycle management strategies, which include the following:

Leveraging digital PLM assets created over the years across the ecosystem and facilitating digital continuity across applications
Providing the capability to transform from data authoring to data consumption and enable the processes
Delivering through agile and efficient development methodologies

HCLTech’s Connected Design Services offers Consulting and System Integration services for core engineering processes and applications, closed-loop connection to the manufacturing, services, and product experience domain. The system integration services are delivered on industry-leading platforms of Siemens Digital Industries, Dassault Systemes, PTC, Oracle, and Aras. HCLTech also offers services to manage operations and support these platforms for its customers.

Services

Consulting and System Integration Services and Managed Services for core engineering applications and processes delivered on industry-leading platforms:

Product Lifecycle Management

HCLTech engages with its clients from across industries to conduct BPM studies. The study provides customers 3 lever analysis which facilitates the adoption of a Lean standardization view, risk management culture and helps identify automation opportunities. With the objective of equipping HCLTech resources with BPM skills, the BPM specialization programme covers three important levers which includes Value Stream Analysis & Mapping, Risk Assessment and Control Definition and Potential for automation. The BPM skilled resources through 3 lever analysis will be able to provide prioritization heat map for solution implementation.

Systems Engineering

HCLTech has established RPA Centers of Excellence (CoE) for clients, also bringing automation solutions under the DRYiCE^TM framework. HCLTech is committed to providing automation across the entire spectrum of its service portfolio and has been at the forefront of the digital transformation revolution, leveraging RPA to help organizations become leaner and agile.

Software Lifecycle Management

Configuration and BOM Management

The ability to orchestrate across disparate underlying technologies and processes, which may very often be delivered from multiple locations, is central to driving process efficiency and effectiveness. HCLTech’s proprietary BPMS platform TOSCANA© enables effectively mobilization across disparate operating systems and provides end-to-end visibility and control over the process. Since TOSCANA© can easily be integrated with the underlying systems and databases, it also incorporates elements of operational analytics and dashboards, enabling faster and more informed real-time business decisions.

Simulation Process and Data Management

HCLTech proprietary EFaaS^TM (Enterprise Function as a Service) model enables the delivery of the entire stack of services, viz. the core infrastructure layer, the underlying applications and enabling tools and the services layer for clients. Delivering these layers through an integrated as-a-service model ensures robustness, scalability, standardized and highly predictable service outcomes. HCLTech EFaaS^TMmodel helps ensure scalability and highly predictable service outcomes for clients.

Please note that EFaaS is for North America and APAC regions only.

Manufacturing Engineering

HCLTech Three Line of Defense Model helps clients meet their regulatory expectations and enables them to adopt a risk management culture. It ensures greater accountability, better coordination, and enhanced risk and compliance via latest technology adoption.

Service Lifecycle Management

Objective for Transition management academy is to build capability in creating value whilst on-boarding new clients and creating shared services operations. Transition Management Academy aims at creating a pool of certified resources for process analysis, design, transition, and improvements by equipping, training & certifying operational SMEs & managers with necessary tools, skills & knowledge. HCLTech ASSeT™ transition methodology ensures smooth transition. ASSeT™ is an integrated end-to-end transition methodology framework covering the entire transition lifecycle.

Supplier Collaboration

HCLTech has a robust quality management approach covering both Transactional and Strategic quality. HCLTech’s quality management framework is compliant to ISO 9001:2008 and transitioning to revised ISO 9001:2015 standard guidelines that promotes the culture of ‘Risk Based Thinking’ using proactive approach to assess the ‘Risk & opportunities’ for all the interested parties.

Digital Thread and Digital Twin

HCLTech has a robust quality management approach covering both Transactional and Strategic quality. HCLTech’s quality management framework is compliant to ISO 9001:2008 and transitioning to revised ISO 9001:2015 standard guidelines that promotes the culture of ‘Risk Based Thinking’ using proactive approach to assess the ‘Risk & opportunities’ for all the interested parties.