Overview
HCLTech is dedicated to supercharging public sector organizations and enhancing the lives of the constituents they serve through transformative technologies.
To better serve state and local government, education (SLED) organizations, and federal civilian and defense agencies in the United States, HCLTech established Public Sector Solutions (PSS) as a dedicated subsidiary. We continue to partner with government departments and agencies, combining our deep public sector expertise with integrated technology solutions, advanced software platforms and commercial capabilities to drive impactful outcomes.
Products and Services Designed for the Public Sector
By combining the collective power of AI and digital transformation expertise and industry-leading talent, we deliver AI-led technology solutions that address the mission-critical needs of our public sector clients, enhance citizen experiences, drive IT efficiencies, and build long-term resilience. Our AI Force and GenAI-powered platforms, along with over 25 years of cybersecurity expertise, reflect our pioneering spirit and unwavering commitment to supercharging progress in the public sector.
HCLTech Citizen Advisor
An AI-powered platform delivering precise, actionable responses by cross-referencing knowledge sources, learning from constituent experiences and tapping into community insights
Dynamic Cybersecurity Solutions for the Public Sector
Leveraging a proven track record in cybersecurity solutions and regulatory compliance across industry sub-verticals, we ensure safe, stable digital ecosystems for public institutions
IT Modernization for the Public Sector
Designed to help SLED organizations address common challenges such as legacy system overhauls, regulatory compliance, integration and interoperability, security, privacy and user adoption
GenAI Government Transformation
Embracing AI for a smarter public future by solving technology challenges in the public sector with GenAI-powered search, conversational interactions, content generation and upskilling strategies
Focus Segments
The complexity of government operations, the increasing threat of cyberattacks and the emergence of GenAI highlight the need for specialized IT solutions and services in the public sector.
Our solutions, products, services and strategies are customized for State, Local Government and Education (SLED) to include states, counties, cities and municipalities, Public school systems and universities and Federal Civilian to cover civilian agencies, including the departments of health and human Services, veterans affairs, homeland security and more than 15 cabinet-level departments and agencies; and Government Defense agencies, including the offices of the secretary of defense, joint chiefs of staff, all military branches and the defense industrial base. In addition to our deep public sector experience, our commercial expertise in aerospace & defense, healthcare, transportation & logistics, financial services and energy provides valuable insights and real-world examples that inspire and inform public sector institutions and agencies.
State, Local Government and Education (SLED)
Modernizing SLED organizations goes beyond adopting new technology—it’s about reducing technical debt, creating operational efficiencies and enhancing constituent services. We work closely with SLED leaders to modernize legacy systems, improve digital accessibility and strengthen data security. By addressing these challenges, we help organizations streamline workflows, optimize service delivery and reduce costs through multicloud flexibility and automation. Our integrated technology solutions enable SLED organizations to become more agile, secure and efficient, driving greater impact for the citizens they serve.
Federal Civilian
US federal civilian organizations are dedicated to serving citizens, making the delivery of seamless, user-friendly services a top priority. We help enhance constituent experiences by leveraging the power of GenAI for personalized, responsive interactions. At the same time, we help mitigate IT and cybersecurity risks, ensure data compliance and drive meaningful digital transformations. Drawing on our extensive public sector expertise, we provide tailored solutions that improve citizen engagement, modernize IT infrastructures and secure sensitive data, enabling federal agencies to better serve their constituents.
Government Defense
Innovation is central to the US Department of Defense (DoD) and its agencies, and HCLTech’s engineering heritage, innovative approach and commitment to zero-trust security standards make us the ideal partner for this critical sector. We support defense modernization by delivering secure, scalable solutions that enhance resilience and ensure the highest levels of cybersecurity. Through cloud, GenAI and advanced technologies, we address the complex challenges of ITAR compliance, CMMC and NIST 800-53, while safeguarding sensitive data. Our solutions are purpose-built to ensure that defense agencies are not only modernized but also resilient in the face of evolving threats.
Aerospace and Defense
Our robust ITAR-compliant delivery capabilities combined with strong business consulting and implementation capabilities through our AXON and BUTLER Group acquisitions make us the ideal strategic partner to address the challenges for aerospace and defense companies today and in the future.
Your Partner in Supercharging Public Sector Transformation
For over 25 years, HCLTech has been at the forefront of digital transformation across all public sector segments. By leveraging advanced technologies and world-class talent, our robust solution blueprint and comprehensive suite of proven government and education capabilities continue to enhance citizen experiences, modernize legacy IT and leverage the power of data to drive impactful outcomes.
We distinguish ourselves from other technology partners by bringing:
- Nearly three decades of industry experience, with an in-depth understanding of the regulatory, compliance and operational frameworks that govern SLED organizations
- A fresh, objective perspective on federal civilian projects and contracts, free from legacy constraints and incumbent strategies
- Extensive government defense expertise, including ITAR/trade compliance, CMMC and data segregation
- Engineering DNA and intellectual property tailored for AI-enabled transformation services
- Multiple integrated, mature and cost-efficient delivery centers
Whether modernizing legacy applications, implementing robust cybersecurity measures or ensuring compliance with industry standards and regulations, we go above and beyond to safeguard our clients’ sensitive data and information assets. Security and compliance are paramount in the public sector and we prioritize them in everything we do.
Years of experience in the public sector
Flagship AI offerings: AI Force, AI Foundry, AI Labs, GenAI Engineering
Top public sector enterprises globally are our clients
Aerospace and defense companies are our clients
Business jet and helicopter manufacturers that run SAP are our clients
Delivery centers in the US alone
US-based ITAR centers with facility security clearance through Butler Aerospace & Defense, a wholly owned subsidiary of HCLTech
Strategic enterprise partnerships and alliances
Reshaping the public sector with artificial intelligence: The top AI applications in government
Explore the role of AI in citizen engagement, cybersecurity and big data through an industry lens
Success Stories Highlighting Our Impact on Public Sector Enterprises
Discover more about how HCLTech has helped organizations just like yours.
Transportation agency on track for the future with HCLTech
How a multicloud migration, application modernization and shift to a DevSecOps development model helped a government agency deliver a better passenger experience
Enabling end-to-end automation for a government body
HCLTech’s solution helped our client streamline their infrastructure operations workflow
Revolutionizing water management with AI-driven analytics
HCLTech enhanced efficiency and customer experience through a cloud-based data platform
Implemented digital document imaging system for a Mid-Atlantic US state agency
US health and human services agency that manages programs to aid residents’ quality of life needed a complete file management system transformation
Implemented portal to streamline processes for Australian vehicle regulations
An Australian government-owned vehicle regulatory organization that administers the national system of laws required digital transformation
Insights
The top AI applications in government contributing to public sector innovation
From citizen engagement to healthcare and education, AI is being adopted to transform a range of public sector services
The main roadblocks to adopting AI in the public sector
From the skills gap to perceived risks and procurement fragmentation, there are several barriers to the adoption of AI in the public sector
Empowering direct procurement in Aerospace and Defense
HCLTech's SAP Ariba direct procurement services empower Aerospace and Defense companies to extend their competitive advantage and rapidly realize their return on implementation investments.
Contract Vehicles
Authorized through Carahsoft, HCLTech Public Sector Solutions Inc. has access to the following contract vehicles:
- GSA: MAS 8F, 9Y, IT70, 2nd Generation Information Technology (2GIT) BPA
- NASA SEWP V
- DoD ESI BPA
- DHS Continuous Diagnostics and Mitigation Program
- Army CHESS ITES-SW2
- OTAs: CMG Consortium Management Group, SOSSEC, Information Warfare Research Project, Space Enterprise Consortium, Medical Technology Enterprise Consortium, Border Security Technology Consortium, National Armaments Consortium
- NASPO ValuePoint Cooperative Purchasing Organization
- OMNIA Partners Public Sector
- CMAS D008F
- E&I Cooperative Services
- Golden State Technologies
- Illinois Public Higher Education Cooperative (IPHEC)
- Internet2
- IPHEC
- MHEC
- RCA - Orange County - Region 4
- San Francisco Salesforce Enterprise License Agreement (ELA)
- State of California Software Licensing Program (SLP) DGS
- Texas DIR
- TIPS
- Additional State-specific Vehicles
Leadership
Arjun Sethi
Arjun Sethi
President, HCLTech Public Sector Solutions
Arjun A. Sethi leads the digital and business transformation strategies for HCLTech’s high-growth segments, including government and global private equity.
Arjun has more than 25 years of experience in digital transformation that enables him to bring differentiated GenAI solutions and digital services to HCLTech’s global clients. His international experience spans the Americas, Middle East and APAC markets across government, private equity and financial services.
Prior to joining HCLTech, Arjun held various leadership positions at Kearney, most recently as senior partner and vice chair of digital transformation. He was recognized by Consulting Magazine as one of the top 25 consultants for "Excellence in Leadership" and for his role in establishing and growing Kearney’s Digital Transformation Practice.
Arjun is a member of the distinguished group of NACD certified directors, committed to advancing the highest standards of boardroom excellence. He holds a bachelor’s degree in engineering from Motilal Nehru National Institute of Technology, India, and a post-graduate diploma in management from the Indian Institute of Management, Calcutta.
Jill Kouri
Jill Kouri
Board Member, HCLTech Public Sector Solutions
Jill Kouri is responsible for developing and building the HCLTech brand as well as driving growth across the company's broadening suite of technology services and products. Jill leads all marketing functions across the global business, including corporate marketing, vertical and horizontal marketing, recruitment marketing, corporate communications and digital marketing.
Prior to joining HCLTech, Jill served as the Chief Marketing Officer, Americas for JLL and held various marketing leadership roles for Accenture, including serving as global head of marketing for the $10 billion Products Operating Group.
A strong believer in the advancement of women in the workplace, Jill has long supported Dress for Success, serving on the not-for-profit organization’s advisory council. She was named a 2016 Woman of Influence by the Chicago Business Journal.
Raghu Raman Lakshmanan
Raghu Raman Lakshmanan
Secretary and Treasurer, HCLTech Public Sector Solutions
Raghu R Lakshmanan is responsible for HCLTech’s global legal, ethics, regulatory affairs and compliance functions and policies.
He also heads the Ethics Committee for HCLTech and has played a key role in negotiating some of the major M&A and strategic contract pursuits HCLTech has done. Prior to his current role, he led the global compliance and litigation function and US legal department.
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