Joao de Sousa is a Country Lead who loves driving growth and innovation for the organizations he works with. He has a background in engineering and a passion for martial arts that have taught him how to be confident, disciplined, and resilient in any situation. He has 10+ years of experience in IFM and Real Estate, both in-house delivery and contracted services, hard and soft, mainly corporate, technology, retail customers across multiple portfolios in EMEA regions in offices and factories.

Track record of assuming the General Coordination Management of an operation of more than 30 people. Experience in creating joint ventures and restructuring companies. Wide experience in people management, providing the best conditions for the teams to excel.

Liz Evans-Jones is Associate Vice President of Global Service Delivery & Contract Support Services. She is leading a global team of 500+ service delivery managers, service delivery specialists and improvement managers, commercial managers and executives & asset managers distributed globally across the centers in Guatemala, Philippines, India, Romania and Portugal. She is responsible for Global Service Delivery Management team supporting client management, client engagement, growth, service operations for end clients and a key area of transformation and core to the clients’ strategy.