Skip to main content Skip to main navigation Skip to search Skip to footer


HCL In Poland

Poland is considered to be one of Europe’s fastest growing IT markets, riding on the back of strong economic recovery and increased consumer spending. Poland’s IT sector has grown largely due to heavy foreign investment and is now receiving EU funding toward the upgrading of IT infrastructure and smart government systems. New IT trends being offered through the Cloud appear to be creating new growth platforms, and the expansion of broadband access and wireless services is contributing to higher IT penetration levels in this economy.

Poland has always been a strategic location for HCL in Europe, and in 2007,HCL opened a global delivery center in Krakow to serve several Fortune 500 customers. Our operations primarily revolve around providing multilingual Global Technical Support to clients. Today, over 1000+ employees serve 35+ customers, providing support in more than 18+ European languages, thus contributing to IT outsourcing in Poland.

Several technical and non-technical principles at the core of HCL have contributed to the success of these engagements:

  • Digital Systems Integration (DSI™): HCL’s DSI services are an answer to a modern corporation’s dilemma in effectively transforming itself from a legacy driven traditional organization to a digitalized corporation. Our DSI services enable traditional organizations compete against “born digital” competitors through a strategy called reborn digital™, which analyzes and connects the organization’s legacy systems, assesses its readiness for the digital age, and addresses the challenges through solutions that create a complete digital enterprise.

  • ALT ASM™: HCL’s ALT ASM™, which dwells on the concept of Proactive Obsolescence, is creating a paradigm shift in applications outsourcing. While other IT Vendors are motivated to keep growing their ASM engagement, we proactively try to eradicate it. By focusing on this cut down of wastes in an ASM engagement, we work towards achieving the ‘ZERO Incident’ status for many of our customers, allowing CIOs to strategically benefit from their ASM offshoring engagement.

  • Employees First: Our unique management philosophy, based on trust and transparency, empowers frontline employees to create value for customers every day. This thinking — described in the best-selling book Employees First, Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, 2010) by former CEO Vineet Nayar — has created a distinctive culture of employee-driven innovation. We call it ideapreneurship, and it is yielding excellent business outcomes for both HCL and our customers.

  • A Relationship Beyond the Contract: Technology is constantly changing, often making even the best contracts appear outdated or ill-conceived. That’s why at HCL we focus on developing relationships beyond the contract — not just by optimizing costs or enhancing efficiency but by thinking well into the future on behalf of our customers. Our alternative propositions such as ALT ASM, Enterprise of the Future, Digital Systems Integration, Enterprise Functions as a Service, Innovation Monetization, and zCMO ensure that we deliver “relevant” business value in real-time, despite the changing times.

HCL is widely recognized for its contribution towards Poland’s business and societal goals:

  • HCL Europe’s Customer Advisory Council. This group helps HCL align solutions with local market requirements and serves as an exceptional platform for HCL clients and their industry peers to exchange ideas and best practices. The Council has been recognized through several awards – including the Forrester Groundswell Award in the B2B category – for the trust it fosters between HCL and its customers.

  • Commitment to creating jobs, and nurturing local talent. In the context of a rapidly growing market in Poland, HCL is focused on contributing to communities throughout the country by creating jobs and developing an ecosystem that supports and encourages innovation. Fostering IT outsourcing in Poland, the HCL center in the country commenced with just a handful of employees. Today, this culturally diverse workforce of over 400 professionals from 38 nationalities is spurring economic growth through IT-led services and solutions. HCL recruits graduates from local universities and plans to invest in training employees for specialized work with next-generation technologies.

  • Commitment to accelerate market growth. HCL’s GDC is a Class A infrastructure in Krakow Business Park, leveraging state-of-the-art facilities to offer a wider range of services to global customers. HCL has since formed several partnerships with a wide array of players across the spectrum of HR Resourcing, Universities, Real Estate, Infrastructure, and Legal & Regulatory companies.

  • Fostering good management practices. HCL was voted as one of “Europe’s Most Attractive Employers 2014” by Universum. A leading IT company in Poland today, HCL ranks 59th as the most desirable place to work in, in the country.

Return To Top

HCL Office in Poland

HCL Poland Sp. z o.o.
Kraków Business Park Krakowska 280
Zabierzów 32-080
Phone: +48 12 390 9000
Return To Top
Contact Us

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.