Realize Measurable Workplace Outcomes
Many workplace transformations underdeliver not because of strategy, but because the environment still runs on fragmented, reactive workflows. True productivity isn’t louder activity; it’s when work flows seamlessly and outcomes follow.
As AI is embedded across the enterprise, impact won’t come from adding tools. It will come from redesigning how work gets done. HCLTech’s Digital Workplace Services brings AI into everyday workflows, grounded in a secure, governed foundation.
That’s how workplace investments translate into performance and how organizations move from activity to measurable, sustained advantage.
Built Around Your People, Measured by Business Outcomes
Everyday AI
Embedding AI directly into employee workflows to simplify tasks, automate routine work and augment decision-making.
Business and workforce outcomes
Connecting workplace initiatives to measurable productivity, efficiency and operational performance improvements.
Employee Experience and Motivation
Designing seamless digital experiences that improve engagement, reduce friction and enhance employee satisfaction.
B2E sovereign workplaces
Optimizing and securing the end-to-end business to employee value chain.
Shaping Impactful Workplaces Worldwide
Building intelligent, seamless workplace experiences for enterprises around the world. Powered by global expertise, enterprise-scale delivery and a people-first approach to transformation.
Global clients
Devices supported
Employees empowered
AI-enabled workplace experts
Move #FearlesslyForward with Intelligent Workplaces
Intelligent Solutions for Workforce Enablement
- Experience Management
- Frontline Workforce
- Unified Collaboration
- AI-Powered Service Desk
- Fluid AI Workplaces
- Workplace Experience Consulting
Fluid AI Workplaces
Redefining digital security with HCLTech Onlooker Detection
HCLTech Onlooker Detection, powered by Intel Core Ultra, secures hybrid workplaces with motion sensing and identity protection — defending against social hacking and elevating digital security standards across enterprises.
AI PCs for the future-ready workforce
Offering AI PC-powered workstations through FlexSpace DaaS, enhancing user productivity with leading GenAI models — delivered in partnership with top global device OEMs.
Conversational user interface
Conversational user interface transforms employee support with smart conversations, automation and real-time insights — enhancing productivity, streamlining issue resolution and delivering seamless AI-driven experiences across channels and functions.
Enhance productivity with M365 Copilot
Microsoft 365 Copilot is your intelligent companion for the flow of work, bringing the power of GenAI to every click.
Unified Collaboration
Transforming the Digital Heart of Your Organization with AI
HCLTech and Workvivo help unify communication, knowledge, and workflows into one AI-powered platform, driving engagement, productivity and a connected, people-first digital workplace.
Collab360
Collab360 is a modular AI-powered UC&C solution that modernizes enterprise collaboration by integrating automation, intelligence and flexibility to create a unified, scalable and future-ready communication ecosystem.
Streamline workflows with HCLTech Rendezvous
HCLTech Rendezvous transforms traditional collaboration into intelligent digital workflows. This vendor-agnostic solution supports multi-channel infrastructure — chat, voice and video — across on-premises, cloud or hybrid environments.
Experience Management
Create a smart connected workplace with our experience-as-a-service offering
Our model reshapes workplace experiences, offering personalization for employees to work seamlessly from anywhere, anytime and on any device.
Reimagining user experience with HCLTech Workblaze
Transforming employee experience with advanced AIOps and real-time analytics by identifying trends and correlating data, our solution ensures continuous experience enhancement.
Achieve new levels of agility and productivity while transforming the workplace experience
LibreSpace is a hybrid, scalable solution that empowers enterprises to adapt to various deployment scenarios, including public or private cloud hosting or on-premises solutions.
Digital field support
Redefining IT service delivery for hybrid workplaces — enabling self-service, centralization and digitalization to drive user autonomy and seamless support.
AI-Powered Service Desk
GenAI-powered digital service desk
GenAI-powered digital service desk enhances employee experience by using NLP, machine learning and generative AI to boost productivity, streamline conversations and automate workflows.
Frontline Workforce
Enhancing the future of frontline workers
Prioritizing engagement and productivity, HCLTech, Microsoft and Zebra empower workers with Microsoft 365 for Frontline Workers. As workplace partners, we develop holistic solutions that address the needs and experiences of frontline workers.
Intelligent solutions for the industrial workforce
Delivering real-time actionable intelligence to frontline workers, enabling conversations with machines for smarter operations and maintenance.
Accelerate digital adoption with DLB
HCLTech Digital Literacy Buddy (DLB) is a no-code platform that drives digital workplace adoption through real-time guidance, workflow automation and actionable insights across enterprise applications.
Workplace Experience Consulting
Experience-led consulting for digital workplace transformation
HCLTech Workplace Experience Consulting (WXC) designs user-centric digital workplace solutions that boost productivity, accelerate adoption, maximize ROI and drive seamless enterprise transformation.
Workplace Solutions for Every Industry
Industries
Design AI-powered workplaces that remove friction and align with your organization’s unique operational needs. Improve productivity, strengthen compliance and elevate employee experiences by connecting workplace initiatives to measurable business outcomes.
Healthcare
Financial services
American semiconductor firm improved experiences and operations with GenAI
HCLTech streamlined employee acquisition workflow for an American semiconductor manufacturing company by leveraging Gen-AI, leading to unified operational processes and enhanced employee experience
Learn more
Transforming pharma business with Microsoft 365 Copilot
A leading European pharmaceutical and biotech firm based in London seeks innovative AI-driven solutions to optimize workflows and improve operational efficiency across the healthcare sector.
Learn more
AI-optimized IT for a global brewing leader
HCLTech transformed operations with automation, sustainability and employee engagement strategies
Learn more
Global footwear brand enhances employee productivity with HCLTech
Discover how they reimagined their digital workplace across 96+ countries
Learn moreWe think these topics might interest you
Analyst Recognitions
We are a Leader in Everest Group’s 2025 PEAK Matrix® Assessment for Digital Workplace Services
Learn moreHCLTech recognized as a Leader in Gartner® Magic Quadrant™, 2024
Outsourced Digital Workplace Services
HCLTech positioned as a Leader in Everest Group PEAK Matrix®, 2023
Digital Workplace Services Provider — North America
Partner Ecosystem
Our Partners that Make It Happen
Co-creating the workplaces of tomorrow with industry leaders
Partner Perspective
Expert Perspectives on the Evolving Workplace
Episode 2: Putting the I in AI
Insights from HCLTech and Intel: How AI PCs are reshaping enterprise productivity
Episode 1: Putting the I in AI
Insights from HCLTech and Intel: How AI PCs are reshaping enterprise productivity
HCLTech’s Zero Touch Field Support enables to enhance customer experiences, reduce employee downtime and provide zero touch support for a hybrid and global workforce.
At the World Economic Forum 2025, an HCLTech panel explored how Gen Z is driving AI-powered hiring, redefining inclusivity and pushing for workplace transformation. Here’s what it means for the future
Beyond a commodity: Digital workplace services — the key to employee experience and productivity
Leveraging Digital Workplace services has emerged as a competitive advantage in maximizing employee experience and productivity
An exclusive whitepaper by Foundry, in association with HCLTech and HP Inc.
Why Mac is an essential part of a next-generation workplace
Revolutionizing retail experiences with HCLTech Retail Workplace as a Service
Delivering the optimal enterprise device management experience across heterogeneous environments
Unified endpoint management (UEM) solutions ensure seamless device management across diverse environments, enhancing security, compliance, and employee experience.
Digital Workplace FAQs
A digital workplace enables more effective ways of working by embedding technology, AI and seamless experiences into everyday workflows. It improves agility, strengthens engagement and drives measurable productivity across the organization.
A digital workplace model brings together core components such as communication, security, storage, analytics and management. Organizations adopt and integrate these elements based on operational needs, enabling a more streamlined, efficient and outcome-driven work environment.
Workplace as a service (WaaS) delivers end-to-end workplace capabilities, including devices, platforms and support-as a managed service. It ensures employees have consistent, secure and ready-to-use environments that enable productivity from day one.
Digital workplace technology has transformed how work is executed by reducing manual effort, enabling real-time collaboration and improving access to information. It creates more efficient workflows, supports better decision-making and enhances overall employee productivity.
A digital workplace improves productivity, accelerates collaboration and enables flexible ways of working while delivering measurable gains in efficiency, employee experience and business performance.
A digital workplace is built on a secure and scalable foundation that integrates devices, applications and cloud environments. This foundation enables seamless collaboration, reliable performance and governed access to information across the enterprise.
Digital workplace tools include applications and platforms that simplify how work gets done. They enable faster collaboration, streamline tasks and improve the overall quality and efficiency of everyday work.
