HCL uses Assisted Captive Model to Reduce Cost of Operation for a Large Banking and Financial Service Provider

One of the world’s largest financial services company was facing challenge in achieving cost benefits without increasing capital investment and enhanced flexibility with scalability. With operations in 100 countries offering a wide range of personal banking and financial management services, client also wanted to set up a Global Processing Center with prime focus on migrating complex functions.

HCLTech proposed transition of client’s business processes from four onshore locations to HCLTech’s delivery center at Gurgoan, India as well as co-invested $25 Mn in setting up infrastructure for client’s global shared services center.

Few of the benefits achieved are:

• No upfront investment by the client
• Seamless transition management

Read full case study to know how HCLTech used assisted captive model to reduce cost of operations.