Revamping network voice infrastructure for a leading US food and beverage firm | HCL Case Study

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The customer is a US food, snack and beverage MNC having more than 22 global brands.

The customer was using ‘Skype for Business’ as their primary enterprise voice platform for half their user base. The declining infrastructure plagued the operations with the issues like poor call quality, call drops and call failures, post-deployment of Skype for business.

Download this case study to know how HCL’s advanced and integrated tool, Evolve Control enabled proactive monitoring, managing and diagnosing in the unified communication deployments.

Our network solution led to real-time call quality analysis, improved visibility, robust reporting, enhanced business agility, synthetic traffic generation, proactive monitoring, powerful diagnostics, and health optimization.

Read this case study to know more on:

  • The strategy HCL used to revamp the customer’s Network setup
  • The key technology solution levers used by HCL
  • Details of the key business benefits mentioned above
  • How to contact our team for more details on what more we can offer