In this report, ISG has assessed 38 companies based on comprehensive product and service offering, strong market presence and established competitive position and has acknowledged HCLTech as a Leader in ISG Provider Lens™ Procurement services - Supplier Management and Contract Lifecycle Services – Global, 2025

“With major investments in establishing a procurement command console and human capital, HCLTech aims to streamline its comprehensive suite of services across vendor management and contract lifecycle, thus making it a worthy leader.” - Tarun Nathooram Vaid, Lead Analyst, ISG Provider Lens™.

Key highlights of the report:

• Procurement Command Console: HCLTech’s Procurement Command Console offers a solution that provides a comprehensive view of procurement operations based on the Sense-Alert-Act framework. It includes modules for purchase order analysis, vendor analysis, spend analytics, freight management and sustainability metrics. Major benefits delivered by this solution include near real-time dashboards enabling complete visibility of supplier performance and contracts.
• Demonstrating high operational efficiency: HCLTech enabled a prominent lighting industry leader to enhance operational efficiency through process standardization and RPA. The initiative achieved 100 percent on-time request completion and ensured 100 percent data accuracy while improving overall data quality. The consolidation and automation efforts also resulted in approximately 30 percent efficiency gains and heightened service levels.
• Innovative AI solution: HCLTech offers EXACTO™, which uses AI to expedite contract processing by extracting metadata and categories for validation. It features a hassle-free UI for easy navigation, clause detection (Termination, Payment Terms), contract summarization under 200 words, and metadata comparison to highlight changes. These capabilities streamline contract management, resulting in 24 percent cost savings and 85 percent accurate insights.