Home
Responsible AI at HCLTech Responsible AI at HCLTech

HCLTech achieves
ISO/IEC 42001:2023 Certification

Overview

As AI technologies advance, businesses must enable AI systems that are developed and deployed ethically and responsibly.

HCLTech’s Office of Responsible AI and Governance (ORAIG) is dedicated to guiding organizations through the complexities of AI governance, compliance and ethical deployment. ORAIG combines deep expertise in with a strong commitment to responsible practices to build AI systems that are not only effective but also ethical, transparent and compliant with global standards and business values.

Our core values of Integrity, Inclusion, Value Creation, People Centricity and Social Responsibility serve as guiding principles for the actions we take and the capabilities we build. They provide a cornerstone for responsible adoption and deployment of AI and enable us to deliver value for our company, clients and communities.

Unlock ROI with Trustworthy AI and Responsible Governanc

Our Responsible AI and Governance Framework

At HCLTech, we empower you to harness the full potential of AI, while safeguarding your brand and driving sustainable growth. When AI is developed, implemented, deployed and governed with responsibility at its core, organizations don't just mitigate risk, they unlock consumer trust, enable regulatory compliance and secure a lasting competitive advantage.

Our Responsible AI and Governance Framework integrates five core tenets to deliver sustainable value: Accountability, Fairness, Security, Privacy and Transparency. These tenets guide our development, deployment and use of AI while promoting the three hallmarks of good, responsibly developed AI solutions:

  • User centricity
  • Building user trust through experience
  • Drawing on human-AI partnerships
Governance Framework

Our Offerings

Six fixed-scope services. Clients can enter at any phase of their AI journey. Responsible AI Advisory and AI Red Teaming remain embedded throughout to ensure trust, governance and resilience.

Office of AI

Design and establishment of the central AI center of excellence or office of AI that governs priorities, investment decisions and delivery standards, with clear decision rights and board-level accountability

AI Red Teaming

AI red teaming services based on real deployment scenarios to identify vulnerabilities including bias, safety gaps, prompt injection risks, privacy exposure and data leakage, with findings suitable for boards, engineering teams and regulators

Responsible AI Advisory

Responsible AI consulting and end-to-end AI governance framework design from policy drafting through embedded review processes, aligned to ISO/IEC 42001, NIST AI RMF, EU AI Act compliance needs and sector-specific regulatory requirements

Enterprise Strategy

Operating model and strategy design for hybrid human-AI workforces, covering agentic governance frameworks, workforce adoption, enterprise-scale change and forward-deployed engineering

Agentic Engineering

Agentic AI advisory and implementation support for building agentic engineering capabilities inside your teams, including reference architectures, vendor-neutral toolchain selection, agentic pod models and an Agentic AI governance framework

Journey to Production

Advisory-led implementation services that take AI use cases from pilot to production, with architecture, governance controls, ROI baselines, capability handover and forward-deployed engineering

Key Differentiating Factors

Why choose us

Holistic approach and capabilities

We offer end-to-end Responsible AI services, guiding clients through their AI journeys, from strategy design to continuous optimization, meeting them at their maturity levels.

Skilled talent and industry expertise

With cross-industry experience and a team of recognized AI champions, we understand sector-specific challenges and deliver tailored solutions.

Aligned responsible AI practices

Seamless integration of internal policies and client work, enabling our team to directly apply internal insights and lessons learned to client AI programs and initiatives.

Proven strategic alliances and partnerships

Leveraging these relationships, we're a trusted provider of AI services and products, including integrated Responsible AI capabilities in .

Responsible governance by design

Responsible AI and governance are embedded from day one, with risk controls and compliance built around accountability, fairness, security, privacy and transparency.

Demonstrated Commitment to Responsible AI

We balance AI innovation with trust and long-term value

ETHISPHERE 2025
AI organizational Governance Badge
AI Verify Foundation
EU AI Pact Signatory
ISO
TIME
World Economic Forum
AI-RAII
IBM
Microsoft

Recognitions

HCLTech achieves ISO/IEC 42001:2023 Certification

HCLTech achieved ISO/IEC 42001:2023 certification for its Enterprise Artificial Intelligence Management System (AIMS), validating its enterprise-wide framework for the responsible development, deployment and governance of AI.

Learn more

Dr. Heather Domin receives individual award at RAISE Awards

The Responsible AI Institute’s RAISE Awards recognize leaders advancing trustworthy and ethical AI, highlighting the importance of governance, transparency and accountability in scalable AI adoption.

Learn more

HCLTech Earns RAII Organizational AI Governance Verification Badge

HCLTech is the first organization to receive the Responsible AI Institute's Organizational AI Governance Verification Badge, renewed for 2026, recognizing its leadership in AI governance aligned with ISO/IEC 42001, NIST AI RMF and the EU AI Act.

Learn more

HCLTech signs European Commission's AI Pact to drive Responsible AI

HCLTech has signed the European Commission's AI Pact, reinforcing our commitment to trustworthy and responsible AI through stronger governance, transparency and ethical AI adoption aligned with the EU AI Act.

Learn more

Trends and Insights

Responsible AI Transparency Report: Our commitment to trust and sustainable growth

This report showcases our continued efforts in strengthening the AI foundation that empowers our partners and customers to effectively and responsibly scale their AI capabilities.

Responsible AI Playbook: Build trustworthy AI at scale

A practical guide to designing, deploying and governing AI responsibly, covering risk, compliance, and best practices for ML, GenAI and Agentic AI across the lifecycle.

Taming Risk with Proactive AI Red Teaming

AI is evolving rapidly, unlocking new opportunities while introducing new risks. As organizations scale AI, proactively identifying weaknesses is critical to ensure safety, reliability and trust.

Navigating the EU AI Act: Compliance as a Catalyst for Innovation and Profitability

Explore the EU AI Act: a risk-based framework driving ethical AI, innovation, and global compliance for scalable, responsible AI adoption.

Shaping Agentic AI with Responsible AI and Governance

As AI systems evolve from task-based tools to autonomous agents capable of complex decision-making, the need for Responsible AI and robust governance frameworks has never been greater.

Driving trusted transformation with Industry AI Solutions and Responsible AI

Dr. Dhakar and Dr. Heather explore scaling industry AI solutions responsibly and why Responsible AI is essential for long-term success.

Partner Perspectives

Achieving ISO/IEC 42001:2023 certification reflects HCLTech’s commitment to building and delivering AI responsibly at scale. As enterprises accelerate their AI journeys, they are looking for partners who can combine innovation with rigor and trust. This certification provides independent assurance that AI is governed responsibly through our certified AI Management System across our delivery model and reinforces our ability to support clients in deploying AI with confidence."

Vijay Guntur

Chief Technology Officer and Head of Ecosystems, HCLTech

ISO 42001 certification takes on a different level of significance at an organization the size and complexity of HCLTech. This isn't simply about documenting policies; it's about embedding Responsible AI governance into how the business operates every day. As organizations move from AI experimentation to enterprise adoption, the ability to demonstrate disciplined governance will become a key differentiator. HCLTech has set a strong example of what that looks like."

Avani Desai

Chief Executive Officer of Schellman

Interested to Learn More?

Reach out to us today.

AI AI and GenAI Solution Responsible AI at HCLTech