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ISG assessed 100 companies in its ISG Provider Lens™ Power and Utilities Industry - Services and Solutions 2024 study and has recognized HCLTech as a Leader in Next-Gen IT Services, Grid Modernization, Enterprise Asset Management (EAM) and Customer Information Systems (CIS) and Customer Experience (CX) quadrants.
HCLTech received an impressive CX score of 85.1 from its enterprise clients through ISG Star of Excellence™ surveys, surpassing the industry average of 79.83.
Key Highlights of the report:
Next-Gen IT Services: HCLTech drives its next-generation IT capabilities through its focus on digital, cloud, and IT/OT convergence programs, delivering business outcomes for companies in the power and utilities industry.
Grid Modernization: HCLTech’s grid modernization solution portfolio is rapidly expanding, driven by robust engineering capabilities and a growing client base.
Enterprise Asset Management (EAM): HCLTech’s engineering, industry and domain expertise and deep relationships with IBM, SAP and Microsoft make its asset management solutions robust and flexible.
Customer Information Systems (CIS) and Customer Experience (CX): With deep industry and domain expertise, HCLTech develops technology offerings that integrate advanced AI innovations into CX solutions. This is further enhanced by its focused UVision strategy, driving differentiated solutions.
ISG assessed 100 companies in its ISG Provider Lens™ Power and Utilities Industry - Services and Solutions 2024 study and has recognized HCLTech as a Leader in Next-Gen IT Services, Grid Modernization, Enterprise Asset Management (EAM) and Customer Information Systems (CIS) and Customer Experience (CX) quadrants.
HCLTech received an impressive CX score of 85.1 from its enterprise clients through ISG Star of Excellence™ surveys, surpassing the industry average of 79.83.
Key Highlights of the report:
Next-Gen IT Services: HCLTech drives its next-generation IT capabilities through its focus on digital, cloud, and IT/OT convergence programs, delivering business outcomes for companies in the power and utilities industry.
Grid Modernization: HCLTech’s grid modernization solution portfolio is rapidly expanding, driven by robust engineering capabilities and a growing client base.
Enterprise Asset Management (EAM): HCLTech’s engineering, industry and domain expertise and deep relationships with IBM, SAP and Microsoft make its asset management solutions robust and flexible.
Customer Information Systems (CIS) and Customer Experience (CX): With deep industry and domain expertise, HCLTech develops technology offerings that integrate advanced AI innovations into CX solutions. This is further enhanced by its focused UVision strategy, driving differentiated solutions.