HCLTech has emerged as a leading player in the MDR services market, distinguished by its globally distributed Cybersecurity Fusion Centers (CSFCs), AI-powered detection engineering, and platform-led delivery model. Its Universal MDR (UMDR) platform delivers end-to-end threat detection, response, and exposure management, integrating capabilities such as gen AI-assisted playbooks, entity risk scoring, and CyberVigilia.AI for persona-based dashboards. With more than 1,650 MDR professionals, 600+ automated playbooks, and over 200 enterprise customers, HCLTech’s MDR services are designed for scalability, modularity, and rapid onboarding. Its strategic focus on IT-OT convergence, exposure-aware detection, and ecosystem-based services (e.g., for Microsoft, CrowdStrike, Palo Alto Networks) positions HCLTech as a trusted MDR partner for global enterprises seeking holistic, AI-enhanced cyber defense. HCLTech’s strengths have positioned it as a Leader in Everest Group’s Managed Detection and Response (MDR) Services PEAK Matrix® Assessment 2025," says Kumar Avijit, Vice President at Everest Group.

Key highlights of the report:

• Enterprises looking for nearshore delivery options may find HCLTech’s new Cybersecurity Fusion Centers in Vietnam, Poland, and Mexico advantageous.
• Enterprises seeking extensive automation will benefit from HCLTech’s library of 600+ ready-to-deploy playbooks, enabling rapid response to security incidents across multiple technologies.
• Enterprises seeking operational efficiency will benefit from HCLTech’s MDR services, with high SOC automation in data collection and triaging for scalable, streamlined delivery.
• Enterprises looking for flexibility will find HCLTech’s customizable engagement models, including outcome-based pricing options, beneficial for optimizing costs while aligning with specific security needs.
• Enterprises requiring multi-technology integration capabilities can leverage HCLTech's 150+ out-of-box integrations, allowing seamless connection across diverse security tools and platforms.

Disclaimer:
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis.  All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking.  To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.