ServiceNow is driving business transformation for its enterprise clients by focusing on Functions - specialized platform capabilities. Enterprise service management (ESM) is the underlying capability that converges the nature of processes without distinguishing them. It has become the driving factor of every workflow management platform.
In this report ISG has assessed 29 companies based on comprehensive product and service offering, strong market presence and established competitive position and has acknowledged HCLTech as a Leader in the ISG Provider Lens ServiceNow Ecosystem Partners - ServiceNow Implementation and Integration Services - US 2023
HCLTech has strengthened its partnership with ServiceNow to develop and execute value propositions jointly. This co-selling approach helps customers rapidly reap the benefits of the platform’s new and proven, pre-built features. With HCLTech’s focus on the ServiceNow partner points system and increase in certifications by 20%, the upskilling and cross skilling programs generate rapid value for customers across the US market.
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