Global chemical manufacturer achieves network transformation
HCLTech helped a global chemical manufacturer modernize its network with Azure Cloud, Meraki SD-WAN and Fortinet, improving scalability, simplifying operations and delivering $2.6M in cost savings.
Modernizing Citizen Services with Webex Contact Center
HCLTech helped a leading U.S. municipal corporation migrate from Cisco UCCX to Webex Contact Center, integrating Calabrio, SAP HANA and automation to improve citizen service operations.
Powering a resilient global network with automation
Automation-led managed services unified data, voice and security across 2,200+ sites, enhancing visibility, reducing incidents and enabling a resilient, high-performance global network.
Scaling global technical support through intelligent delivery expansion
HCLTech enabled a global technology leader to build resilient, multilingual support centers across APAC, ensuring business continuity, faster resolution and scalable managed network operations.
Driving operational efficiency and VOD growth
Explore how automation, metadata enrichment and unified workflows transformed a major media company’s content operations.
Enabling intelligent network service management through unified visibility, automation and AI-driven operations
HCLTech unified fragmented network operations for a leading telecom provider with ServiceNow—enabling AI-driven visibility, faster resolution and resilient, scalable service management.
Energy optimization and sustainable RAN operations across multi-vendor networks case study
Explore how intelligent automation delivers measurable RAN energy savings while preserving performance in open, virtualized, multi‑vendor networks
Performance Benchmarking and Traffic Steering across multi-vendor networks
Explore a real‑world O‑RAN success story showing how data‑driven benchmarking and AI‑based traffic steering deliver tangible network performance gains.
AI-driven network insights platform for a leading US Telecom operator
An American telecom giant unified a fragmented network using AI-powered intelligence, transforming complexity into a competitive advantage and enabling seamless, data-driven operations.
SD-WAN transformation enabling secure, cloud-ready global connectivity
A global energy and chemicals leader partnered with HCLTech to modernize its WAN with SD-WAN, enabling secure, cloud-ready connectivity, improved performance and optimized network costs
Scalable Cloud Contact Centers for a Fortune 500 CPG Leader
A Fortune 500 CPG company partnered with HCLTech to transform legacy contact center operations through cloud migration, Salesforce integration and AI-driven customer insights.
Accelerating cloud-native 5G policy and charging transformation
Explore how a leading Japanese telecom operator enabled agile 5G services with a cloud-native policy and charging platform—scalable, future-ready, and seamlessly integrated across 4G/5G.