A global pharma company wanted to expand its market for vaccine products by penetrating different populations, offering complete dosage bundles, and enhancing the user-friendly experiences of it’s customer portal.
As new vaccination programs emerged in the wake of the COVID-19 pandemic, the existing online portals could not push the timely release of new features. This was impacting critical business outcomes and the end-user experience. Understanding these challenges well, HCLTech worked with the client to architect and implement a product-based DevOps model and consolidate multiple teams into a single integrated model.