Driving Legal AI Innovation with a global law firm’s AI Lab
About
A global top 10 law firm partnered with HCLTech to set up an AI Lab to drive legal transformation. The lab served as an innovation hub for developing use cases that enhance efficiency, reduce costs and modernize legal services delivery.
The Challenge
The legal industry’s increasing complexity, evolving regulations and heightened client expectations demand faster, more accurate solutions. Our client faced several specific challenges in meeting those demands, including:
- Fragmented legal workflows and data repositories
- Time-consuming manual tasks for document review and drafting
- Difficulty in accurately predicting resource allocation and legal costs
- Rising pressure to adopt innovation while ensuring compliance
- Lack of standardized AI tools for legal applications
To remain competitive in the rapidly evolving industry, they needed a scalable AI strategy.
The Solution
HCLTech built a Data Science Lab on Azure and co-developed use cases like legal project analysis, time narrative dashboards and matter prediction tools. We also introduced an AI-powered legal assistant, a secure GenAI solution for document summarization and drafting powered by Microsoft Azure OpenAI.
Key features of the solution:
- Custom Copilot integrations for legal document generation
- Legal-specific AI models trained for summarization and clause extraction
- AI dashboards for effort tracking, attrition analysis and billing optimization
- ESG analysis and knowledge discovery tools
- End-to-end governance for Responsible AI adoption
The Impact
The AI lab transformed legal operations for our client by:
- Reducing manual workloads
- Improving delivery timelines
- Enhancing client collaboration and satisfaction
Our solution earned firm-wide C-suite support for future AI initiatives and positioned the firm as an AI innovation leader in the legal industry. As a result of the successful outcome, our client extended their contract with HCLTech from 3 to 12 months.
