Content Services Content Services

Content Services

Section CTA

Overview

Enterprises rapidly embracing GenAI face an unprecedented surge in data volumes and the complexity of managing diverse content across channels. Traditional content management systems struggle to keep pace, causing inefficiencies, compliance risks and fragmented customer experiences.

We tackle these challenges with innovative, cloud-native, GenAI-powered content services. Our solutions simplify the content lifecycle, enabling organizations to securely capture, classify, manage and transform content while delivering insights that empower real-time decision making.

By streamlining content management and ensuring scalable, compliant and connected access to content, we empower enterprises to reduce operational friction, enhance customer trust and deliver seamless, consistent engagement across every touchpoint.

Section CTA
Overview

Solutions

We deliver a comprehensive portfolio of cloud-native, GenAI-powered content solutions that transform how enterprises capture, manage and leverage information throughout their content journey. Each solution combines advanced automation with intelligent insights to streamline operations while handling diverse content types at enterprise scale.

Section CTA

Intelligent document processing

A cloud-native solution designed to handle both structured and unstructured content, including handwritten text. It leverages advanced AI capabilities to comprehend and extract key insights from complex data, significantly improving accuracy and efficiency in document processing.

Enterprise content management

An integrated cloud-native solution that streamlines the entire document lifecycle. It simplifies the management, archival, retention and disposition of both structured and unstructured content. Powered by a GenAI-based assistant, for faster information retrieval while strengthening governance and boosting productivity.

Intelligent content migration

Streamlines enterprise content migration using automation. It supports content, metadata, folder and security migration while intelligently retrying failed cases. Built on a high-performance, multi-threaded framework, it ensures speed, scalability and data integrity with automated validation reports.

Customer communication platform modernization

A legacy modernization and migration solution for customer communication management. It helps enterprises to migrate from legacy CCM platforms to new-age platforms. It leverages GenAI to analyse correspondence, identify redundancies and rationalize templates, reducing operational overhead while enhancing productivity.

Impact in Figures

Transforming content management with measurable results

30-40%

Cost reduction in Total Cost of Ownership

30%

Reduction in implementation timelines

30%

Faster business onboarding

30-40%

Reduction in content migration timelines

one-card-background one-card-background

Ready to future-proof your content ecosystem?

Connect with our experts to start your transformation journey

Section CTA
Ready to future-proof your content ecosystem?
DBS Digital Business Service Content Services