Job description:

Job Description Network Engineer Level 3
Position: Network Engineer Level 3
Location: Noida
Job Type: Full-time
Experience: 7+ years
Role Overview:
We seek an experienced Level 3 Network Engineer with expertise in SD-WAN (Cisco Viptela), Cisco DNA Center (DNAC), and Routing/Switching. The ideal candidate will be responsible for designing, implementing, and optimizing enterprise network solutions, ensuring high availability, security, and performance across global infrastructures.
Key Responsibilities:
SD-WAN & Network Implementation:
Design, deploy, and manage Cisco Viptela SD-WAN solutions across enterprise environments.
Configure and troubleshoot SD-WAN edge devices, control plane components, and templates.
Optimize SD-WAN policies, security, and application-aware routing to enhance performance.
Cisco DNA Center (DNAC):
Implement and manage Cisco DNAC for automation, network assurance, and policy-based segmentation.
Leverage DNAC for network monitoring, telemetry, and AI-driven insights.
Automate network provisioning and configuration management using Cisco DNAC APIs.
Routing & Switching:
Manage and troubleshoot complex routing protocols (BGP, OSPF, EIGRP) and network infrastructures.
Configure and optimize Layer 2/Layer 3 switching, VLANs, STP, and EtherChannel.
Perform network migrations, upgrades, and hardware refreshes as required.
Operations & Troubleshooting:
Act as an escalation point for L2/L3 network issues, providing expert troubleshooting and resolution.
Work with cross-functional teams to ensure minimal downtime and optimal network performance.
Analyze network performance, conduct root cause analysis, and implement proactive solutions.
Documentation & Knowledge Sharing:
Create and maintain detailed network diagrams, runbooks, and technical documentation.
Mentor junior engineers and contribute to knowledge-sharing initiatives within the team.
Required Qualifications & Skills:
7+ years of experience in enterprise networking, with expertise in SD-WAN (Cisco Viptela), Cisco DNAC, and Routing/Switching.
Strong understanding of WAN/LAN architectures, MPLS, VPN, QoS, and cloud connectivity.
Hands-on experience with Cisco ISR/ASR routers, Catalyst/Nexus switches, and wireless controllers.
Proficiency in network automation (Python, Ansible, REST APIs) is a plus.
Excellent troubleshooting skills using network monitoring tools (SolarWinds, Wireshark, NetFlow).
Strong documentation and communication skills.
Certifications (Preferred):
CCNP Enterprise / CCNP Data Center
Cisco SD-WAN Specialist (Preferred)
CCIE Enterprise Infrastructure (Nice to have)

• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
• To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations /L3 level support and doing incident & problem management
• Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.