What is IT Helpdesk Support? | HCLTech

What is helpdesk support?

Short Description
Helpdesk support is the process of providing information and support relating to company information as well as information regarding the products and services of the organisation to the end users/customers.
 
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10 second read
Publish Date
10 second read
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it services
Body

Helpdesk support is the process of providing information and support relating to company information as well as information regarding the products and services of the organisation to the end users/customers. Help desk support is the level 1 support provided by any organisation to external clients and may be maintained by the organisation itself or may even be outsourced to external service providers.

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better customer service
Digital
IT helpdesk
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