What is it service desk? | HCLTech

What is it service desk?

Short Description
The users may be employees of the same organisation that are dependent on the IT department for their work or may be outside customers, who pay for the services of the IT department.
 
Publish Date
10 second read
Publish Date
10 second read
Banner Image
it services
Body

IT Service desk of any organisation is the point of contact between the IT department and the users of IT services. The users may be employees of the same organisation that are dependent on the IT department for their work or may be outside customers, who pay for the services of the IT department.

TAGS:
Tags
IT
IT service
IT Strategy
Share On