Overview
In today’s hybrid and mobile-first world, organizations need agile, secure and scalable device strategies. HCLTech’s Mobility for Enterprises, built in partnership with Samsung, is a comprehensive solution designed to simplify and secure the mobile device ecosystem for modern enterprises. It empowers organizations to manage the entire mobile device lifecycle from planning and procurement to support and retirement with a focus on security, scalability and user experience.
This offering enables businesses to simplify device management, enhance employee productivity and optimize IT operations — all through a flexible, subscription-based model.
The mobility challenge in modern enterprises
In a world where mobile devices are central to productivity and business continuity, enterprises face mounting challenges in managing them effectively. While Bring Your Own Device (BYOD) policies offer flexibility, they also introduce challenges around enforcing consistent security policies, ensuring data privacy, and delivering a uniform user experience across personal and corporate devices.
of workers report decrease in productivity due to slow and outdated mobile devices
of enterprises site managing the complexity of mobile devices as top challenge
of breaches are caused by mobile device vulnerabilities
of enterprises lack visibility into mobile device usage
of enterprises overspend on mobile device hardware and services due to lack of centralized data
Our partnership
HCLTech and Samsung bring together deep enterprise expertise and world-class mobile technology to deliver a secure, scalable and future-ready mobility solution. This partnership ensures seamless device experiences backed by global service delivery and industry-leading innovation.
Enterprise-ready devices
Samsung smartphones and tablets are built for performance, durability and manageability
Built-in protection
Multi-layered security with Samsung Knox, deployed and managed by Knox-certified HCLTech experts
Global reach
Consistent service delivery across 60+ countries
End-to-end lifecycle support
Fully managed services from procurement to retirement
Co-engineered solutions
Jointly developed offerings tailored to industry needs
What we offer
Mobility for Enterprises with Samsung delivers a ready-to-run mobile experience — combining premium devices with expert lifecycle services to simplify management, boost productivity and secure every touchpoint.
Frictionless device
onboarding
Always-on global
support
Smart, persona-based
device bundles
Real-time visibility
and control
Sustainable device
lifecycle programs
Our service features
We are delivering a robust suite of services that power the Mobility for Enterprises solution with Samsung through four strategic service pillars:
Experience-centric lifecycle management
- End-to-end device lifecycle services
Intelligent support and operations
- 24x7 multichannel helpdesk support
Secure, policy-driven mobility
- Enterprise-grade security and compliance
Data-led optimization
- Insights, refresh and recycling