Transform Your Network with Managed Network Operations Services
Thanks to our expertise in network management for more than 30 years, we understand the size, scale, and complexity of modern network ecosystems across industries.
HCLTech’s industry-leading managed network services are based on four core dimensions: Business-aligned operations, user experience, automation first and outcome driven.
Our NetOps 2.0 centric-approach, coupled with AI/ML constructs at the backend, helps deliver business-aligned services for an outcome-driven network operations that align to the changing business dynamics of today.
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HCLTech Network Operational Services
HCLTech’s Network Operations Services enable enterprises to manage, monitor, troubleshoot and optimize complex network ecosystems across diverse environments such as cloud, edge data centre etc. Backed by an automation-first and AI-driven approach, we deliver proactive, resilient, and outcome-focused network operations that drive business agility.
HCLTech’s NetOps 2.0 centric approach brings together automation, AI, and NetDevOps practices to make network operations smarter and more agile. By using CI/CD, observability, and self-healing automation capabilities, we enable networks that adapt in real time, reduce complexity, and deliver faster, more reliable connectivity — all aligned to business outcomes.
By focusing on four dimensions — business alignment, user experience, automation-first and outcomes — we ensure measurable results such as:
- 40% reduction in manual effort through automation
- Improved network uptime and service quality
- Enhanced visibility and control across global network operations
HCLTech’s Managed Network Operations go beyond reactive management with an automation-first, AI-driven approach for predictive monitoring and closed-loop remediation. We deliver 24×7×365 support, leveraging industry-leading partner tools and proprietary platforms powered by GenAI and Agentic-AI. Our solutions are continuously enhanced and validated in state-of-the-art labs to ensure reliability, agility, and superior performance.
HCLTech’s Network Operational Services manage a wide variety of network environments including WAN/SD-WAN, multicloud networking, campus networks (LAN/WLAN/SD access), SDN/data-centre networking, wireless (Wi-Fi 6/6E, Private 5G), and automation & orchestration platforms