Dunedin City Council selects HCLTech to lead a 10-year strategic digital transformation

Page Publish Date
5 min. read
Page Publish Date
5 min. read

DUNEDIN, New Zealand and NOIDA, India, July 10, 2025—, a leading global technology company, has signed a 10-year strategic partnership with the Dunedin City Council (DCC) to modernize and manage its IT services, driving digital transformation, improved service delivery and stronger community engagement.

HCLTech will transform the Council’s IT services across cybersecurity, hybrid cloud, service management, IT asset management and network services, enhancing support, scalability and security. Council staff will gain access to modern omnichannel tools, phased self-service and responsive onsite support, helping them work more efficiently and making digital services faster and more intuitive for residents.

HCLTech will leverage advanced automation and AI platforms to automate routine tasks, reduce downtime and provide 24/7 virtual support.

“This partnership supports the Council’s five-year IT Strategy and was established through a rigorous procurement process. HCLTech has proven strengths in delivering smart, innovative IT services to the public sector,” said the DCC General Manager of Corporate Services, Robert West.

Sonia Eland, Executive Vice President and Country Manager for Australia and New Zealand at HCLTech, added: “We are proud to support Dunedin City Council in setting new standards for public sector innovation. Our shared vision will deliver lasting value to the community.”

About HCLTech

is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.

For further details, please contact:

Meredith Bucaro, Americas
meredith-bucaro@hcltech.com

Elka Ghudial, EMEA
elka.ghudial@hcltech.com

James Galvin, APAC
james.galvin@hcltech.com

Nitin Shukla, India
nitin-shukla@hcltech.com

Contact Us

Global

Ashutosh Sharma
HCLTech

AMERICAS

Meredith Bucaro
HCLTech

EMEA

Elka Ghudial
HCLTech

APAC

James Galvin
HCLTech

INDIA

Nitin Shukla
HCLTech

Other Press Releases

HCLTech expands collaboration with Google Cloud to boost Agentic AI adoption
The alliance will leverage Gemini models and Google Workspace to build custom AI agents and support enterprise AI transformation.
HCLTech partners with Hockey Victoria to support Melbourne Cobras
Partnership will deliver a digital fan engagement platform for Hockey Victoria and Melbourne Cobras ahead of their Hockey One League debut.
HCLTech named a Leader in Custom Software Development Services by Gartner®
Recognized in the 2025 Gartner® Magic Quadrant™ for Custom Software Development (CSD) Services
HCLTech named 2026 ServiceNow Partner of the Year in Americas
Recognized as AI Customer Value Partner and Service Provider of the Year – Americas for driving AI-powered service transformation
HCLTech to drive dialogues on AI-native future of telecom industry at MWC 2026
Focus on strategic shifts that are enabling AI native transformation, autonomous operations, platform-driven experiences and ecosystem-led innovation.
DFS Digital Foundation News Dunedin City Council selects HCLTech to lead a 10-year strategic digital transformation